Customer Service Associate

Dempsey Resource Management


Date: 2 hours ago
City: Makati City
Contract type: Full time
Qualifications

  • At least a high school diploma or equivalent; a bachelor’s degree in business, communications, or a related field is an advantage.
  • Previous experience in customer service, call centers, or related roles is preferred but not always required (entry-level opportunities available).
  • Strong communication skills, both verbal and written.
  • Active listening and problem-solving abilities.
  • Customer-oriented mindset with patience and empathy.
  • Ability to handle multiple inquiries and manage time effectively.
  • Basic computer literacy and familiarity with customer support tools (CRM, ticketing systems, live chat, etc.).
  • Proficiency in English (or the required business language); multilingual skills are a plus

Shifting Schedule: Day, Mid, Night

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