Customer Service Agent - Email-Chat Support - Quezon City
Sapient Global Services
Date: 2 days ago
City: Mandaluyong City
Contract type: Full time
We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila!
Experience a one-day hiring process and salary offer up to 25K plus monthly commissions!
Your Day-to-Day
Ready to take your career to the next level? Let’s chat about how you can grow with us—apply today!
Experience a one-day hiring process and salary offer up to 25K plus monthly commissions!
Your Day-to-Day
- Handle customer inquiries, provide solutions, and resolve issues across various channels.
- Offer accurate information about products, services, and company policies.
- Process orders, returns, and account updates efficiently.
- Maintain high standards of customer service and satisfaction.
- Meet performance targets for productivity, quality, and customer satisfaction.
- Document interactions and transactions accurately.
- High school diploma or equivalent required; customer facing work experience is a plus.
- No prior customer service experience necessary—we provide comprehensive training!
- Strong communication and interpersonal skills.
- Attention to detail and effective problem-solving abilities.
- Ability to work in a fast-paced environment and adapt to changing customer needs.
- Proficiency with customer service tools and systems is a plus but not required.
- Competitive Salary (up to 25K)
- Monthly Commissions
- Fast-Track Career Growth for top performers
- HMO with 2 FREE Dependents from Day 1
- Free Coffee and Biscuits at the office (because work should be enjoyable!)
- Pioneer Accounts (including Non-voice and Easy Accounts)
- Incentives, Signing Bonuses, and More Premium Perks
- Flexible Shifts (Day, Mid, and Night)
- Life Insurance & Retirement Plan for qualified team members
Ready to take your career to the next level? Let’s chat about how you can grow with us—apply today!
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