Customer Relations Internal Assistant
Maxicare Healthcare Corporation
Date: 1 week ago
City: Makati City
Contract type: Intern
Responsibilities
- Collaborates and liaises any Customer requests to concerned parties to ensure timely completion of Account Management Support
- Provides administrative support to Sales Team, Direct Clients, Agents and Broker
- Collates data, prepares and submits weekly Monitoring Reports to Immediate Superior regarding concerns and other transactions endorsed by the Sales Team, Direct Clients, Agents and Brokers
- Response to inquiries from Direct Clients, Agents and Brokers, collaborates with the concerned Department on these inquiries
- Handles daily transactions received from various touch points and ensures requests are properly attended to.
- Minimum of one year experience in customer services and client management
- HMO experience is an advantage
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