Customer Relations Internal Assistant

Maxicare Healthcare Corporation


Date: 4 days ago
City: Makati City
Contract type: Intern
Responsibilities

  • Collaborates and liaises any Customer requests to concerned parties to ensure timely completion of Account Management Support
  • Provides administrative support to Sales Team, Direct Clients, Agents and Broker
  • Collates data, prepares and submits weekly Monitoring Reports to Immediate Superior regarding concerns and other transactions endorsed by the Sales Team, Direct Clients, Agents and Brokers
  • Response to inquiries from Direct Clients, Agents and Brokers, collaborates with the concerned Department on these inquiries
  • Handles daily transactions received from various touch points and ensures requests are properly attended to.

Experience and Training

  • Minimum of one year experience in customer services and client management
  • HMO experience is an advantage

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