Virtual Assistant

Summary

We are looking for a highly organized, detail-oriented, and proactive General Virtual Assistant to provide comprehensive support across various business functions. The ideal candidate will possess excellent communication skills, demonstrate resourcefulness, and have the ability to multitask in a remote work environment. This role is critical in ensuring the smooth operation of day-to-day activities, offering both administrative and operational support.

Responsibilities

• Manage and organize email inboxes, including responding to inquiries, flagging urgent messages, and filtering essential communications.
• Perform data entry tasks with accuracy and ensure timely submission of records.
• Prepare, edit, and format documents, spreadsheets, presentations, and other business materials.
• Conduct online research to gather data, compile reports, and present findings in a clear and actionable format.
• Maintain digital filing systems, ensuring documents are stored and easily accessible.
• Perform additional administrative duties to support overall business operations as assigned.
• Provide excellent customer service support by responding to client inquiries via email, phone, or chat.
• Resolve customer issues efficiently and escalate complex concerns to the appropriate team or department.
• Assist in managing projects by tracking deadlines, tasks, and progress to ensure timely completion.
• Coordinate team schedules and provide reminders to ensure adherence to project timelines.
• Schedule and manage virtual meetings, including sending invites, preparing agendas, and recording meeting minutes.
• Act as a liaison between team members, clients, and stakeholders to facilitate effective communication.
• Assist in managing social media accounts by scheduling posts, monitoring engagement, and responding to comments or messages.
• Help create and edit content for newsletters, marketing materials, or social media campaigns.
  
  

Requirements

• Proven experience as a Virtual Assistant or similar role.
• Proficiency in office productivity tools such as Microsoft Office, Google Workspace, or similar software.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Excellent written and verbal communication skills.
• High attention to detail and a proactive approach to problem-solving.
• A minimum of 100mbps download & upload internet speed is required and the ability to work remotely in a distraction-free environment.