Customer Master Data Specialist (North America)

About this Position As a Customer Master Data Specialist, you will play a vital role in ensuring the integrity and quality of our customer master data in SAP, directly supporting our commitment to operational excellence. You will be part of a dynamic team that values continuous improvement and collaboration. Reporting to the Global/Regional Data Process Owners, you will work closely with various stakeholders to address data requests and improve processes. In this role, you’ll face the exciting challenge of managing data accuracy amidst a growing volume of requests while contributing to initiatives that uphold our ISO standards. By providing timely and precise data updates, you contribute directly to our mission of delivering superior service and value to our customers.

What You´ll Do

• Ensure that customer master data is meeting the quality standard set by Global/Regional Process owners
• Process requests received from the business partners for Customer Master Data creation or updates in SAP
• Handle pricing master data requests from the database and updates in SAP directly or by mass upload
• Timely and accurate submission of various SAP downloads for price and customer master information
• Update files needed for monitoring such as master data tracker, utilization/productivity tool, attendance tracker, and regular documentation update
• Perform process improvement, awareness, adherence, and compliance to business requirements related to ISO, Quality, and Continuous Improvement
  
  

What makes you a good fit

• Bachelor's Degree in any field; preferably related in business course
• Preferably with at least one (1) year related work experience in Customer Master Data Management; Fresh graduates are welcome to apply
• Knowledge in MS Office Suites (Word, PowerPoint, and Excel) required
• Skills in VBA and Macro is highly preferred; SAP is an advantage
• Must be quick to grasp new concepts and willing to learn
• Excellent command of both spoken and written English
• Amenable to work on a night shift schedule (9:00 PM – 6:00 AM), following US holidays, and report on a hybrid work set-up in Ayala Avenue, Makati
  
  

Some perks of joining Henkel

• A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• HMO healthcare coverage plan
• Provident Fund
• Group Life and Personal Accident Insurance
  
  

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.