Customer Experience Executive
Probe CX
Date: 4 hours ago
City: Taguig
Contract type: Full time
Job Description
JOB SUMMARY:
Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics.
Educational Attainment
At least a Senior High School Graduate
Desired Years Of Experience
At least 6 months of experience in a customer service industry
Desired Industry Exposure
BPO Industry, customer service-oriented industry/environment
Desired Role Exposure
Preference is with prior BPO experience or at least, in a customer-service industry specifically sales
Minimum Requirements
JOB SUMMARY:
Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics.
Educational Attainment
At least a Senior High School Graduate
Desired Years Of Experience
At least 6 months of experience in a customer service industry
Desired Industry Exposure
BPO Industry, customer service-oriented industry/environment
Desired Role Exposure
Preference is with prior BPO experience or at least, in a customer-service industry specifically sales
Minimum Requirements
- At least Sr. High School graduate
- With Excellent English Communication (Oral and Written)
- Experience on the phone, email and live chat support is preferred but not required
- Has strong verbal and written communication and comprehension skills
- Amenable to reporting on-site
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