Customer and Sales Engagement Specialist

TalentPop App


Date: 2 weeks ago
City: Angeles City
Contract type: Full time
Remote
Join TalentPop App as a Customer and Sales Engagement Specialist!

Are you passionate about delivering exceptional customer experiences? TalentPop App is looking for a detail-oriented and sales-savvy Customer and Sales Engagement Specialist to support our customers and ensure a seamless shopping journey. If you have a knack for customer service, enjoy assisting shoppers, and are comfortable with e-commerce platforms, we want you on our team!

What You’ll Do

  • Support Customers: Assist shoppers via phone, email, live chat, and SMS with inquiries, orders, returns, and refunds.
  • Product Guidance: Provide personalized product recommendations and address shopping-related concerns.
  • Order Management: Track and manage orders, ensuring timely updates and resolutions.
  • Drive Sales: Identify upsell and cross-sell opportunities to increase customer satisfaction and revenue.
  • Maintain Records: Keep accurate customer records and gather feedback to enhance the shopping experience.
  • Team Collaboration: Work with the team to suggest improvements based on customer insights.

What We’re Looking For

  • 1+ year of experience in customer service, sales, or e-commerce.
  • Strong communication and problem-solving skills.
  • Familiarity with platforms like Shopify and CRM tools.
  • Sales-oriented mindset with a talent for suggesting relevant products.
  • Highly organized with excellent attention to detail.
  • Thrives in a fast-paced, remote work environment.

Why Join TalentPop App?

  • Commissions and annual increases.
  • Paid time off and HMO coverage.
  • Performance and recognition incentives.
  • Permanent work-from-home setup.
  • Opportunities for growth within a vibrant and supportive team.

When applying, use application code: BCS

Ready to make online shopping better for everyone? Apply now and join our team!

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Graphic Designer

TalentPop App, Angeles City
1 day ago
Bring Your Creative Vision to Life as a Graphic Designer at TalentPop AppAre you a visual storyteller with a knack for digital design? At TalentPop App, we’re looking for a Graphic Designer who’s ready to make an impact. This is your opportunity to shape engaging content that reaches thousands, all from the comfort of your home.What You'll Be DoingCollaborate with...

Store Supervisor/ Assistant Supervisor -

MR DIY Philippines, Angeles City
1 week ago
QUALIFICATIONS: Candidate must possess Bachelor's/College Degree in any field. Required language(s): Filipino, English 5 Year(s) of working experience in Retail Industry. Required Skill(s): Excellent Organizational Skills, Leadership and Communications Skills, People Management Skills, Coaching Skills, Merchandising Skills Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Sales - Retail/General or equivalent. Amenable to work in The Shoppes at The InfinityJOB...

Work From Home CSR

Steve Listers Construction, Angeles City
3 weeks ago
Job Description:Position Title: Work From Home Customer Service RepresentativeTraining Pay: 550 pesos* /DayTraining Period: 60 working days ON SITE**Salary after passing training: 15k PHP base and up to 100k PHP (full breakdown below)Reports To: Team Leader/SupervisorSchedule: 10:00 PM to 7:00 AM PH TimeLocation: Clark Pampanga (our only site location) for training then fully remote after trainingtraining is the first month,...