Customer and Sales Engagement Specialist

TalentPop App


Date: 19 hours ago
City: Zamboanga
Contract type: Full time
Remote
Join TalentPop App as a Customer and Sales Engagement Specialist!

Are you passionate about delivering exceptional customer experiences? TalentPop App is looking for a detail-oriented and sales-savvy Customer and Sales Engagement Specialist to support our customers and ensure a seamless shopping journey. If you have a knack for customer service, enjoy assisting shoppers, and are comfortable with e-commerce platforms, we want you on our team!

What You’ll Do

  • Support Customers: Assist shoppers via phone, email, live chat, and SMS with inquiries, orders, returns, and refunds.
  • Product Guidance: Provide personalized product recommendations and address shopping-related concerns.
  • Order Management: Track and manage orders, ensuring timely updates and resolutions.
  • Drive Sales: Identify upsell and cross-sell opportunities to increase customer satisfaction and revenue.
  • Maintain Records: Keep accurate customer records and gather feedback to enhance the shopping experience.
  • Team Collaboration: Work with the team to suggest improvements based on customer insights.

What We’re Looking For

  • 1+ year of experience in customer service, sales, or e-commerce.
  • Strong communication and problem-solving skills.
  • Familiarity with platforms like Shopify and CRM tools.
  • Sales-oriented mindset with a talent for suggesting relevant products.
  • Highly organized with excellent attention to detail.
  • Thrives in a fast-paced, remote work environment.

Why Join TalentPop App?

  • Commissions and annual increases.
  • Paid time off and HMO coverage.
  • Performance and recognition incentives.
  • Permanent work-from-home setup.
  • Opportunities for growth within a vibrant and supportive team.

When applying, use application code: BCS

Ready to make online shopping better for everyone? Apply now and join our team!

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Customer Relationship Manager

Globe Telecom, Zamboanga
4 days ago
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.Job DescriptionA Customer Relationship Manager is responsible for building and maintaining strong relationships with clients to ensure satisfaction, retention, and loyalty.Duties And ResponsibilitiesRelationship management:...

Freelance Remote Annotators (Philippines)

TransPerfect, Zamboanga
1 week ago
Work Location: Philippines (remote/work from home)Workload: Flexible schedule (preferred weekly availability is 20 hours or more)Engagement Model: Freelance/Independent contractorLanguage Needed: EnglishDataForce by TransPerfect is looking for freelance English Annotators to be part of an innovative project related to Artificial Intelligence.ROLE DESCRIPTIONAs an annotator, you will be responsible for listening to short English audio recordings to generate detailed, accurate, and creative...

Social Media Content Creator

TalentPop App, Zamboanga
2 weeks ago
Bring Your Ideas to Life as a Social Media Content Creator at TalentPop AppAre you a creative storyteller who thrives on crafting engaging content for online audiences? At TalentPop App, we’re on the hunt for a Social Media Content Creator who knows how to stop the scroll and spark meaningful engagement. This is your chance to turn ideas into impact—from...