CRM Specialist (GD - 12042025 - FTCRMS)

RippedBoxStation


Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
Position: CRM Specialist

Number of hours: 40 hours/week

Schedule: UK Timezone

Tasks required:

  • Manage and maintain the company’s CRM system (preferably Zoho CRM or equivalent).
  • Design, build, and optimize automated workflows and data pipelines within the CRM.
  • Configure and customize CRM modules, fields, dashboards, and reports to meet business needs.
  • Integrate external tools and platforms using APIs and third-party connectors (e.g., Zapier, Make, or native integrations).
  • Collaborate with sales, marketing, and operations teams to improve CRM usage and adoption.
  • Ensure CRM data integrity, accuracy, and compliance with internal policies.
  • Identify and implement process improvements for better client and team experience.
  • Provide user training, documentation, and ongoing system support.


Requirements:

  • Bachelor’s degree in Information Systems, Computer Science, Business, or related field.
  • 2+ years of experience working with CRM platforms (Zoho CRM, HubSpot, Salesforce, Pipedrive, etc.).
  • Proven experience in API integration and workflow automation.
  • Solid understanding of data structures, mapping, and system connectivity.
  • Experience supporting sales, marketing, or customer success functions through CRM enhancements.
  • Experience managing CRM reporting, dashboards, and data analytics.
  • Strong problem-solving, communication, and documentation skills.

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