CRM Insights Specialist
Home Credit Philippines
Date: 12 hours ago
City: Taguig
Contract type: Full time
The primary role is provide meaningful insights and recommendations that would drive the decision-making of Closed-End Loans Team. This role covers preparation and development of reports or ad-hoc analysis necessary to drive data-driven decisions in the business.
What You’ll Do
At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.
We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.
When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.
Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.
What You’ll Do
- Monitor the business performance against budget and target.
- Publish reports and analysis of key performance indicators (KPIs) to assess business performance against goals and targets and drive initiatives that involve developing forecasting models of KPIs.
- Analyze data to identify trends, patterns, and insights that provide recommendations for improving business processes and performance.
- Identifies opportunities to enhance sales effectiveness and efficiency.
- Collaborate with cross-functional teams to drive performance improvement initiatives and monitor their impact on business results.
- Prepare and distribute regular and ad-hoc reports to senior management, highlighting key findings
- Responsible for preparing findings, trends, and insights to senior management and other relevant stakeholders.
- Open to fresh grads or those with 1-2 years of relevant experience
- Must have experience in working and adapting to changing priorities and working in a fast-paced, deadline-driven environment.
- Project & stakeholder management.
- Knowledge of lending products, industry regulations, and compliance requirements.
- Proficiency in using data analysis tools and software, such as Excel, SQL, or business intelligence platforms.
- Experience in developing and implementing sales strategies and performance improvement initiatives.
- Permanent dayshift schedule
- Up to 20% variable performance-based bonus
- HMO on Day 1 / HMO with dependents
- Access to mental health coverage and wellness partners
- Wellness Leave and Birthday Leave benefits
- Internal Career Mobility
- Opportunity to work and train in our international offices
At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.
We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.
When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.
Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.
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