CRM Insights Specialist
Home Credit Philippines
Date: 2 weeks ago
City: Taguig
Contract type: Full time

The primary role is provide meaningful insights and recommendations that would drive the decision-making of Closed-End Loans Team. This role covers preparation and development of reports or ad-hoc analysis necessary to drive data-driven decisions in the business.
What You’ll Do
At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.
We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.
When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.
Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.
What You’ll Do
- Monitor the business performance against budget and target.
- Publish reports and analysis of key performance indicators (KPIs) to assess business performance against goals and targets and drive initiatives that involve developing forecasting models of KPIs.
- Analyze data to identify trends, patterns, and insights that provide recommendations for improving business processes and performance.
- Identifies opportunities to enhance sales effectiveness and efficiency.
- Collaborate with cross-functional teams to drive performance improvement initiatives and monitor their impact on business results.
- Prepare and distribute regular and ad-hoc reports to senior management, highlighting key findings
- Responsible for preparing findings, trends, and insights to senior management and other relevant stakeholders.
- Open to fresh grads or those with 1-2 years of relevant experience
- Must have experience in working and adapting to changing priorities and working in a fast-paced, deadline-driven environment.
- Project & stakeholder management.
- Knowledge of lending products, industry regulations, and compliance requirements.
- Proficiency in using data analysis tools and software, such as Excel, SQL, or business intelligence platforms.
- Experience in developing and implementing sales strategies and performance improvement initiatives.
- Permanent dayshift schedule
- Up to 20% variable performance-based bonus
- HMO on Day 1 / HMO with dependents
- Access to mental health coverage and wellness partners
- Wellness Leave and Birthday Leave benefits
- Internal Career Mobility
- Opportunity to work and train in our international offices
At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.
We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.
When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.
Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Bilingual AI Content Writer (Tagalog/English)
DataAnnotation,
Taguig
3 days ago
DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.We are looking for a Bilingual AI Content Writer to join our team and teach AI chatbots. You will have conversations in both Tagalog and English with chatbots in order to measure their progress,...

Consultant, Global Total Rewards Administration
The Coca-Cola Company,
Taguig
5 days ago
At The Coca-Cola Company, we are more than just a beverage company. We are a global community that believes in the power of diversity, equity, and inclusion. We are committed to sustainability and improving people's lives through our actions. As a Total Rewards Specialist, you will be a part of this mission. You will provide support, guidance, and coaching to...

Quality Assurance Manager (Travel Account)
TapTalent.ai,
Taguig
5 days ago
We're Hiring: Quality Assurance Manager! Location: Taguig, Philippines Work Mode: Work From Office Role: Quality Assurance Manager (Travel Account)Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents quality issues and performance measures for management review. Provides information to assist in the feedback...
