Credit/Collections Coordinator II
RELX
Date: 2 weeks ago
City: Manila
Contract type: Full time
The Credit and Collections Specialist will investigate credit applications and approves applications within established guidelines for companies and individuals
- Accountabilities:
- Telephone chasing of past and future debts on designated accounts
- Ensure follow up calls and collection plan dates are diarised.
- Issuing statements, invoices, and account reconciliation on designated accounts as required.
- Chasing debts by email and phone calls.
- Produce aged debtors and onsite report across designated shows as scheduled and as needed basis.
- Communication
- Liaise with sales and wider finance teams on a regular basis to ensure they are kept informed and involved with debt collection as appropriate.
- Arrange and attend team pre- and post-show meetings 3 months prior to show opening and as required.
- Produce and distribute Show Collection Plan to teams
- Pursue and process Contra Deal paperwork.
- Raise journals to clear credit balances post show.
- Clear small balances within threshold etc, pre- and post-show.
- Raise ad hoc journals as required.
- Produce paperwork for approval and process for refund of overpayments.
- Produce paperwork for approval and process for transfer of overpayments.
- Apply un-allocated cash to designated shows as needed.
- Ensuring credit control policy procedures are adhered.
- Ensure VOT’s are supplied where necessary.
- Ensure that IT knowledge is sufficient to carry out the required role
- Is competent at using Excel and Word
- Oracle user preferred.
- Bachelor’s degree
- At least 2-4 years of experience in Credit & Collections
- Excellent communication skills (written and oral)
- Proficient in MS Excel
- Preferably has an experience working in BPO/Shared Service company
- Willing to work on a rotational shift and hybrid work set up
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