Creator Operations Management (Philippines E-Commerce)

Responsibilities

About the team

The team is a cross-functional, creator-focused group dedicated to empowering content creators through strategic incentives, data-driven growth programs, and educational initiatives. They blend creativity with operational precision to drive creator success and build a thriving, sustainable ecosystem.

About The Role

We are looking for a driven Mid & Long Creator Operations Specialist to support the Creator team in daily operations, planning, and strategy execution. This role plays a critical part in enhancing the Creator ecosystem by developing and managing incentive programs, designing acquisition strategies, and fostering incubation initiatives to drive creator success. You will collaborate with cross-functional teams, analyze performance data, and create actionable campaigns that empower creators at all stages of their journey.

Responsibilities

• Creator Performance Growth
• Design and implement incentive mechanics to drive creator performance growth and ensure a consistent supply of quality content in livestream and short video formats.
• Oversee creator incentive programs, ensuring rewards align with task completion and performance milestones.
• Collaborate with internal teams to allocate necessary resources and support creators in achieving performance targets.
• Creator Incubation and Acquisition Strategy
• Develop and execute creator incubation strategies to nurture emerging creators and maximize their performance potential.
• Plan and implement acquisition campaigns to onboard new creators, focusing on building a sustainable and diverse creator ecosystem.
• Partner with marketing and category teams to ensure seamless integration of acquisition and incubation campaigns with broader platform goals.
• Data Tracking and Analysis
• Analyze performance data and generate reports to evaluate the effectiveness of incentive programs, incubation initiatives, and acquisition campaigns.
• Identify trends, patterns, and opportunities for improvement within the creator ecosystem.
• Translate insights into actionable strategies to optimize creator performance and growth.
• Creator Education & Engagement
• Plan and execute Creator Webinars and Offline Trainings to educate and upskill creators on best practices, platform updates, and monetization strategies.
• Ensure effective knowledge transfer by creating structured training materials and hosting interactive learning sessions.
• Foster strong relationships with creators by addressing concerns, providing ongoing support, and gathering feedback for continuous improvement.
  
  

Qualifications

Minimum Qualifications

• Bachelor's Degree or higher in Business, Marketing, Data Analytics, or a related field.
• 2-5 years of experience in e-commerce platforms, creator management, marketing campaigns, or business analytics with relevant experience in e-commerce.
• Excellent communication and interpersonal skills to effectively collaborate with creators and internal teams.
• Strong organizational skills, with the ability to manage multiple projects and adapt to evolving priorities.
• Fluency in English, with the ability to thrive in a dynamic, fast-paced environment.
• Comfortable with public speaking and presenting to an audience.
  
  

Preferred Qualifications

• Proven experience in creator acquisition and incubation strategies, including traffic resource allocation, livestream, and short video strategies.
• Proficiency in performance tracking tools and analytics platforms.
• Strong analytical mindset with the ability to interpret data and derive actionable insights.
• Experience in planning and executing training programs, webinars, or workshops.
  
  

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.