Coordinator Data Proc Spt

What Success Looks Like In This Role

• Provides Data Process support within an assigned service or product area.
• Performs various
  
  

Job Title: Civil Registry Associate

Job Description

• In this role you will: Assist and handle public inquiries on civil registry documents such as birth certificates, marriage contracts and other important documents.
• Performs administrative tasks for frontline or backend operations which may include responding to customer inquiries and data encoding
• Operate a data entry terminal or computer to transcribe and/or verify a wide variety of source data, material documents, records and information for entry into a database
• May be tasked to provide weekly reports pertinent to tasks assigned
• For provincial applications: must be willing to relocate to Angeles Pampanga in 2 to 3 months’ time
  
  

Data Process Duties, Such As

 o Providing assistance to clients via phone, email, chat or other channels – answering inquiries, resolving complaints or providing product / service information,

 o Handling and processing product, service or other orders / requests,

 o Handling transactions associated with product / service changes,

 o Entering and updating transactional information into databases, spreadsheets or other systems, and

 o Handling and processing payments.

• Maintains accurate records of client interactions, service requests, transactions and changes.
• Maintains and delivers excellent service and relationships with client, franchises and other supported stakeholders.
• Develops understanding of and adheres to regulatory requirements and Unisys business process outsourcing standards and policies.
• Escalates complex and difficult to resolve issues per established protocol.
• May have direct client interface.
  
  

You will be successful in this role if you have:

Additional Job Description

• At least with high school diploma. Recent Senior high school graduates are welcome to apply.
• Preferably with 0 - +3 years experience in customer service and data entry.
• Typing speed and accuracy
• Basic computer operation skills
• Team player and good interpersonal skills
• Able to follow instructions and standard operating procedures
  

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.