Content Moderation Analysts — Digital ecommerce services

Open Access BPO


Date: 18 hours ago
City: Makati City
Contract type: Full time
Qualifications

  • Minimum of a 2-year college degree
  • English language proficiency; relevant qualifications or certifications preferred
  • Ability to work full-time with occasional availability outside normal business hours
  • Familiarity with social networks and a strong interest in social media
  • Passionate about beauty; interest in related verticals such as fashion, travel, and lifestyle is a plus
  • Comfortable reading and navigating foreign language content
  • Detail-oriented, organized, and able to maintain quality in repetitive tasks
  • Strong communication skills and team-oriented mindset
  • Committed to the role with the intention to stay for at least one year

Responsibilities

  • Curate social content (Reels, carousels, etc.) published across social platforms like Instagram, TikTok, Facebook, LinkedIn, and Snapchat
  • Evaluate content based on the client’s guidelines
  • Send permission requests to content creators using approved templates
  • Organize approved content into designated folders
  • Tag posts using a predefined list of topics and themes
  • Match products featured in posts with items from the brand’s product catalog to enable shoppable content
  • Support multiple campaigns and product launches across the client’s brand
  • Share insights and suggestions with the Customer Success Manager to improve guidelines, content approval rates, and workflow efficiency

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