Content Editor
RELX
Date: 13 hours ago
City: Quezon City
Contract type: Full time
- Index Regulatory documents, Legislative Bills: 30.30.01 and 60.60.01 content
- Regular review and update of summaries of Regulatory documents and Legislative bills and Local Ordinances
- Review of LNNA Webstar/s for tag requirement updates, escalation, and other content related request from the external customers
- Understand Topical Classification content, escalate and propose resolutions to observed areas of improvement on tools and processes.
- Assist and/or respond to internal and external customer requests and inquiries
- Work with team to develop improved operational efficiencies or procedural changes. Communicate effectively with teammates, supervisor, onshore SMEs, and other teams regarding process, workflow, and task prioritization.
- Act as a problem-solving resource to team for both internal and external processes
- Adhere to production, tracking and scheduling in existing scheduling systems, and communication of best practices. Recognize potential errors/roadblocks. Identify process opportunities and take action to remediate problems and formulate process improvements.
- View projects and tasks in light of production timelines, team/department priorities; follow-through in a timely manner on all tasks
- Support team decisions, encourage and support team atmosphere. Assist colleagues with production needs within team/department in order to contribute to overall work/life balance concerns; Take time to share knowledge and expertise, mentor, etc., plus proactively recognize and address knowledge gaps and opportunities to build competence within team.
- All other duties and responsibilities as assigned
- Must be a bachelor's degree holder
- Basic knowledge of standard computer applications (Word, Excel, Outlook, Internet applications)
- Ability to work with deadlines
- Has great attention to detail
- Bachelor’s degree or equivalent in any field
- Excellent English oral and written communication skills
- At least 1-2 years BPO/shared service or relevant experience
- Fresh graduates can be accommodated depending on communication skills and behavioral aspect
- Flexible and can adapt to different business requirements, onsite or hybrid work arrangement and rotating work schedule
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Non-Voice Call Center Agent - Dayshift - Paid Training
Sapient Global Services,
Quezon City
1 day ago
We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila!Experience a one-day hiring process and salary offer up to 25K plus monthly commissions!Your Day-to-Day Handle customer inquiries, provide solutions, and resolve issues across various channels. Offer accurate information about products, services, and company policies. Process orders, returns, and account updates efficiently. Maintain...
PH Utility Sales Manager -Assembly
Eaton,
Quezon City
2 days ago
What You’ll DoThe overview of the role with its primary function is to be responsible for developing and managing the PDSS business in Philippines through driving and supporting the channels and also exploring, identifying, and leading new opportunities developing new channels and customers to grow the business. Manage and support existing and new channels and customers on all technical and...
Associate Engineer Technical Service
Copeland,
Quezon City
3 days ago
About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology...
