Concierge (Cebu)
SALES RAIN BPO, INC.
Date: 5 days ago
City: Cebu City
Contract type: Full time
- Guest Services: Assist guests with inquiries, reservations, and recommendations for local attractions, restaurants, and events.
- Check-In/Check-Out: Facilitate smooth check-in and check-out processes for guests.
Transportation Coordination: Arrange transportation services, including taxis, shuttles, and car rentals. - Event Planning: Help organize special events, meetings, and activities for guests.
- Reservations Management: Make reservations for dining, entertainment, and recreational activities.
- Problem Resolution: Address and resolve guest complaints or issues promptly and professionally.
- Local Knowledge: Maintain an up-to-date knowledge of local attractions, services, and cultural events.
- Package Handling: Manage the receipt and delivery of packages and mail for guests.
- Personal Assistance: Provide personalized services, such as shopping, laundry, and other requests.
- Security Awareness: Ensure guest safety and security by monitoring access to the facility and reporting any suspicious activity.
Qualifications:
- Good communication skills and with pleasing personality
- Basic knowledge with MS applications like Word, Excel and PowerPoint
- Must be willing to work in Cebu
- Sales experience is a plus but not a requirement
Job Types: Full-time, Permanent
Pay: Php645.00 per day
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Rotational shift
Supplemental Pay:
13th month salary
Ability to Commute:
Cebu (Required)
Ability to Relocate:
Relocate before starting work (Required)
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