Communications Trainer

Job description:Job Description Role Definition

The role of a trainer is to develop a competency, and skill sets in an individual to perform his/her effectively and efficiently in the workplace. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way.

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Responsibilities:

• Shadow training batches with aligned trainers, attend Certification & Facilitation workshops; deliver short sessions as part of their overall grooming as guided. • Develop and deliver training modules under specified timelines.• Clear Wipro ACE Certification & Facilitation Workshops before handling a batch.• Identify strengths and training needs of the trainees and provide feedback as deemed necessary as guided. • Motivating team through effective management, career development & implementation of reporting mechanisms• Perform Training Needs Analysis to support operations on their AOIs.• Manage Training and Quality for assigned batch.• Complete training-related reports/trackers. Analysis of reports including dashboards and initiating appropriate actions plans & initiate trainings• Responsible for sharing all reports with the stakeholders in a timely manner.

͏ Qualifications:• Good working knowledge of computer i.e., MS-Office, Operating Systems, internet services & Online tools• Should clear Wipro ACE Certification and Facilitation Skills Training.• Good Interpersonal & people management skills with good problem solving approach.• Flexible and with high level of alertness• Situational Leadership Skills• Excellent verbal and written communication skills• Good Interpersonal & people management skills with good problem-solving approach.• Ability to exercise managerial judgment and perform as a mentor.