Communications and Media Coordinator

Position: Communications and Media Coordinator

Location: Makati City, with occasional field travel

Reports to: Country Director

Contract Type: Fixed-term

Position Summary

The Communications and Media Coordinator leads the design and delivery of strategic and programmatic communications and media engagement for Relief International Philippines. The role ensures the production of high-quality, impactful content that promotes RI Philippines’ mission, programs, and achievements to key stakeholders. In addition to core communications work, the post-holder will directly support the organization’s business development efforts by providing compelling content, storytelling, and donor-focused materials that position RI as a trusted partner for the humanitarian-development-peace nexus programming.

Key Areas of Accountability

• Strategic Communications and Media
• Develop and implement a country communications plan aligned with RI’s global communications strategy.
• Produce high-quality written, visual, and multimedia content for various platforms, including website, social media, press releases, reports, and newsletters.
• Identify, gather, and document compelling success stories, case studies, beneficiary profiles, and photos from the field.
• Grow RI Philippines’ digital presence through timely, engaging, and relevant content.
• Build and maintain relationships with national and local media outlets; draft press releases, media advisories, and handle media queries.
• Ensure all communications outputs follow RI’s branding and ethical storytelling guidelines.
• Business Development
• Collaborate with the Programs team to develop content for capability statements, concept notes, proposals, and pitch decks.
• Produce human-interest stories, infographics, and impact narratives that strengthen proposals and donor presentations.
• Gather and organize photos, testimonials, and other visual assets for BD and donor reporting.
• Support the development of donor-specific communications materials, ensuring visibility and branding compliance.
• Maintain an organized library of communications assets for quick use in funding proposals and partner engagement.
• Support positioning RI Philippines with engaging content that highlights technical expertise and success stories to attract new partnerships.
• Programmatic Communications
• Work closely with program teams to develop communication materials that support program goals (e.g., community awareness campaigns, IEC materials, training content).
• Coordinate the design and production of program-related communication products such as flyers, posters, banners, and radio spots, ensuring cultural relevance and local language adaptation.
• Document program activities, events, and key results through field visits, photos, video clips, and beneficiary interviews to support donor reporting and learning.
• Support MEAL teams in packaging evidence, success stories, and lessons learned into communication-friendly formats for internal and external audiences.
• Ensure that program communications reflect key cross-cutting themes such as gender equality, safeguarding, and inclusion.
• Media Relations and External Visibility
• Develop and maintain relationships with journalists and media outlets to secure proactive, positive coverage of RI’s work.
• Coordinate press briefings, media visits, and manage reputational risks when needed.
• Monitor media trends relevant to RI’s programming and positioning.
• Knowledge Management and Compliance
• Ensure all content is gathered and stored ethically, with informed consent and proper permissions.
• Comply with donor branding requirements and RI’s safeguarding, PSEA, and data protection policies.
• Support field teams with basic training or guidance on ethical content gathering and storytelling.
  
  

Experience And Skills

Professional Experience

• Minimum 5 years of progressively responsible experience in communications, media relations, or public information, preferably in the humanitarian or development sector.
• Demonstrated experience producing written, visual, and multimedia content for diverse audiences.
• Proven track record supporting business development or resource mobilization, such as contributing to proposals, concept notes, donor reports, or pitch decks.
• Experience managing social media channels and digital content strategies for organizations, including analytics and audience engagement.
• Prior experience coordinating with media outlets, organizing press briefings, and handling media queries is desirable.
  
  

Education

• Bachelor’s degree in Mass Communications, Development Communication, Public Relations, Development Studies, International Relations, or a related field.
• A Master’s degree is an advantage but not mandatory.
  
  

Technical Skills

• Excellent written and verbal communication skills in English; proficiency in Filipino or other local languages is an advantage.
• Strong storytelling and editing skills, able to translate complex programmatic information into clear, compelling narratives.
• Proficiency in photography, videography, and basic video editing.
• Ability to use design and content production tools such as Canva, Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro), or equivalent.
• Solid understanding of branding and ethical communications standards in a humanitarian context.
• Familiarity with donor branding guidelines and visibility requirements (e.g., for UN agencies, EU, DFAT).
  
  

Core Competencies

• Strong interpersonal and cross-cultural communication skills; able to work effectively with diverse teams and remote colleagues.
• Excellent organizational and time management skills; able to handle multiple priorities and deliver under tight deadlines.
• High level of initiative and attention to detail.
• Commitment to safeguarding, protection, and ethical storytelling, including obtaining informed consent.
• Ability to work independently and as part of a team.
  
  

RI Values

We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.

We Value

• Inclusiveness
• Transparency and accountability
• Agility and innovation
• Collaboration
• Sustainability
  
  

About Relief International

Relief International (RI) is a global humanitarian and development organization that partners with communities in fragile settings to address the root causes of poverty, respond to emergencies, and support long-term recovery. Founded in 1990, RI works across the nexus of humanitarian response and sustainable development, operating in over 15 countries across Africa, Asia, and the Middle East. The organization specializes in delivering integrated programs in health, education, economic opportunity, and water, sanitation, and hygiene (WASH), with a strong emphasis on resilience-building and systems strengthening.

RI focuses its work in fragile and conflict-affected contexts, where state institutions are weak or under pressure and communities are most at risk. By collaborating with local partners, civil society organizations, and national governments, RI ensures that its interventions are contextually appropriate, inclusive, and locally owned. Its programming is guided by a commitment to accountability, gender equity, inclusion, and the protection of the most vulnerable populations—particularly women and children.

With an adaptive, evidence-based approach and over three decades of experience, Relief International combines rapid emergency response with long-term development strategies to support people in navigating crisis, restoring dignity, and building a more secure and self-reliant future.

RI Philippines

Relief International Philippines operates with a strong focus on peacebuilding, humanitarian response, and development programming in areas affected by conflict, natural disasters, and socio-economic vulnerabilities. Since establishing its presence in the country, RI has worked closely with local communities, civil society organizations, and government institutions to support conflict-affected populations, promote social cohesion, and deliver life-saving assistance. The country program integrates gender equality, youth empowerment, and community resilience across its portfolio, ensuring that interventions address both immediate needs and long-term structural challenges.