Communication Specialist

Concentrix


Date: 10 hours ago
City: Remote
Contract type: Full time
Remote
Job Title:

Communication Specialist

Job Description

Job Title:

Data & Analytics Sales Operations Specialist

Role Overview:

We are seeking a highly organized and detail-oriented Data & Analytics Sales Operations Specialist to play a critical role in optimizing our sales operations, pipeline management, and sales enablement. The Specialist will analyze sales performance data and provide actionable, data-driven insights to inform decision-making and enhance our go-to-market strategies. This role requires a strategic thinker with strong analytical skills, attention to detail, and the ability to drive process improvements that align with sales goals and company objectives.

Key Responsibilities:

  • Sales Operations Analysis and Insights:
    • Build user-friendly dashboards that empower users to quickly identify critical insights.
    • Analyze sales performance data to identify trends, opportunities, and actionable insights.
    • Identify patterns and anomalies in sales data, translating findings into strategic recommendations.
  • Process Improvement:
    • Collaborate globally across teams to gather insights that optimize workflow and improve experience.
    • Monitor the end-to-end sales process, identifying bottlenecks and opportunities to streamline process.
    • Utilize automation tools to streamline workflows and improve the efficiency of sales cycles.
  • Sales Enablement Support
    • Develop training materials and conduct training sessions on products & services.
    • Organize and maintain sales collateral to drive consistency and enhance efficiency.
    • Support broader brand evangelism efforts that enable, equip, and inspire sellers.
  • Marketing and Sales Support (Secondary):
    • Collaborate to align materials with the company’s data and analytics messaging and value propositions.
    • Assist in creating Monthly Business Reviews with a focus on impactful storytelling and visualization.
    • Elevate market presence through strategic submissions to industry analysts.
Required Skills:

  • Advanced knowledge of data and analytics concepts.
  • Strong backboard in dashboard and visualization creation (SQL, PowerBI, Tableau, etc.)
  • Ability to identify underlying issues and drive impactful insights using structured and unstructured data.
  • Strong interpersonal skills for cross-functional and international collaboration.
  • Exceptional organizational skills and attention to detail with an agile mindset.
  • Experience in sales operations, proposal development, or marketing support is preferred. (Salesforce)

Success in This Role Means:

  • Delivering insights and recommendations that enhance business strategies and decision-making.
  • Supporting seamless integration between data-driven insights and actionable business outcomes.
  • Producing polished, professional materials that support client engagement and internal alignment.
  • Elevating the team’s impact through exceptional storytelling, design, and strategic communication.
  • Being highly adaptable, demonstrating a strong sense of ownership for deadlines and work output.

Location:

PHL Work-at-Home

Language Requirements:

Time Type:

Full time

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