Communication Specialist
Concentrix
Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote

Job Title:
Communication Specialist
Job Description
Job Title:
Data & Analytics Sales Operations Specialist
Role Overview:
We are seeking a highly organized and detail-oriented Data & Analytics Sales Operations Specialist to play a critical role in optimizing our sales operations, pipeline management, and sales enablement. The Specialist will analyze sales performance data and provide actionable, data-driven insights to inform decision-making and enhance our go-to-market strategies. This role requires a strategic thinker with strong analytical skills, attention to detail, and the ability to drive process improvements that align with sales goals and company objectives.
Key Responsibilities:
PHL Work-at-Home
Language Requirements:
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
R1565984
Communication Specialist
Job Description
Job Title:
Data & Analytics Sales Operations Specialist
Role Overview:
We are seeking a highly organized and detail-oriented Data & Analytics Sales Operations Specialist to play a critical role in optimizing our sales operations, pipeline management, and sales enablement. The Specialist will analyze sales performance data and provide actionable, data-driven insights to inform decision-making and enhance our go-to-market strategies. This role requires a strategic thinker with strong analytical skills, attention to detail, and the ability to drive process improvements that align with sales goals and company objectives.
Key Responsibilities:
- Sales Operations Analysis and Insights:
- Build user-friendly dashboards that empower users to quickly identify critical insights.
- Analyze sales performance data to identify trends, opportunities, and actionable insights.
- Identify patterns and anomalies in sales data, translating findings into strategic recommendations.
- Process Improvement:
- Collaborate globally across teams to gather insights that optimize workflow and improve experience.
- Monitor the end-to-end sales process, identifying bottlenecks and opportunities to streamline process.
- Utilize automation tools to streamline workflows and improve the efficiency of sales cycles.
- Sales Enablement Support
- Develop training materials and conduct training sessions on products & services.
- Organize and maintain sales collateral to drive consistency and enhance efficiency.
- Support broader brand evangelism efforts that enable, equip, and inspire sellers.
- Marketing and Sales Support (Secondary):
- Collaborate to align materials with the company’s data and analytics messaging and value propositions.
- Assist in creating Monthly Business Reviews with a focus on impactful storytelling and visualization.
- Elevate market presence through strategic submissions to industry analysts.
- Advanced knowledge of data and analytics concepts.
- Strong backboard in dashboard and visualization creation (SQL, PowerBI, Tableau, etc.)
- Ability to identify underlying issues and drive impactful insights using structured and unstructured data.
- Strong interpersonal skills for cross-functional and international collaboration.
- Exceptional organizational skills and attention to detail with an agile mindset.
- Experience in sales operations, proposal development, or marketing support is preferred. (Salesforce)
- Delivering insights and recommendations that enhance business strategies and decision-making.
- Supporting seamless integration between data-driven insights and actionable business outcomes.
- Producing polished, professional materials that support client engagement and internal alignment.
- Elevating the team’s impact through exceptional storytelling, design, and strategic communication.
- Being highly adaptable, demonstrating a strong sense of ownership for deadlines and work output.
PHL Work-at-Home
Language Requirements:
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
R1565984
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