Commercial Inventory Scheduler - QLD

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment Why Join the A-Team? Come for a career, stay for the fun!

• Enjoy 14 months of pay*
• HMO coverage for you and your family
• Yearly Kick Off Parties with major giveaways (like the car in 2023)
• Grow your career - yes, we love to promote internally
• Do meaningful work and collaborate with the best
• 900 promotions given each year
• 2,700+ leadership training courses

A Glimpse into Your New Role The Commercial Inventory (CI) Coordinator - Scheduling, is responsible for providing various services related to the access, use, integrity and telecast of the Network’s channel commercial inventory, as well as providing support as required to the Scheduling team Areas of Direct Responsibility

• The preparation of commercial schedules for channels as allocated ensuring statutory & regulatory compliance, accurate delivery of booked campaigns, sponsorships and client terms & conditions, correct application of Sales and Inventory Management policies to each schedule and transaction and maximised revenue potential of each schedule through placement and communication of availabilities
• Servicing and facilitating Sales Teams access to the inventory ensuring high level of service and professionalism delivered on each transaction and correct application of Sales and Inventory Management policies to each transaction
• Ensure all specific tasks are completed to deliver accurate, broadcast quality draft, final and debriefed commercial schedules compliant with statutory and regulatory requirements, optimised inventory usage, commercial placement, sponsorship and scheduling issues identified, resolved or notified to be free of potential make good or credit claims as directed prior to specified deadline
• Maintain and optimize commercial availability and inventory integrity as directed to ensure maximum availability & revenue potential and most effective inventory usage

What You’ll Bring

• Clear and concise verbal and written communication skills with a demonstrated passion for detail and accuracy
• Computer skills to intermediate level – Microsoft Office suite familiarity specifically Outlook, Excel and Word
• Media experience, media-oriented tertiary qualifications or advertising industry experience in a similar role would be beneficial
• Experience in an inbound call-centre environment and/or service/sales-oriented industry is beneficial
• Accuracy – a high degree of accuracy and attention to detail
• Computer skills – able to learn new software/information systems readily using existing base skill set
• Ability to work with minimum supervision to standards and deadlines
• Time management, planning and organising – able to work in a prompt and efficient manner to accomplish objectives
• Customer focus – able to demonstrate empathy and professionalism with clients and stakeholder needs in all interactions
• Relationship building – capable of demonstrating courteous and respectful behaviour in a co-operative fashion to reach team goals
• Team work – able to work effectively within a team to accomplish organisation goals
• Concentration – the ability to focus in a busy environment
• Mental acuity – the ability to task-switch and deal with interruptions while maintaining overall focus and accuracy on a background task
• Lateral thinking skills – ability to think creatively when solving business problems
• Self motivated with the ability to set own priorities
• Ability to understand and work within the Network’s framework of resources

With a diverse global team working together, we proudly embrace and live by these shared values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each other.

What are you waiting for? Join the A-Team and experience the A-Life! Join the A-Team and experience the A-Life!