Collections Assistant Manager
ACCA Careers
Date: 2 weeks ago
City: Pasig City
Contract type: Full time
Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to know our Team
Grab Financial Services Asia (GFSA) team is the lending vertical under Grab Financial Group (GFG) responsible for the end-to-end conceptualization and design and ongoing management of all lending activities in its focus markets and segments.
Get to know the Role
You will report directly to the Head of Credit Risk & Collections, PH. This is a hybrid role, where you will need to travel to our Ortigas office.
The Must-Haves
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
For further information, and to apply, please visit our website via the “Apply” button below.
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to know our Team
Grab Financial Services Asia (GFSA) team is the lending vertical under Grab Financial Group (GFG) responsible for the end-to-end conceptualization and design and ongoing management of all lending activities in its focus markets and segments.
Get to know the Role
You will report directly to the Head of Credit Risk & Collections, PH. This is a hybrid role, where you will need to travel to our Ortigas office.
- Build the Vendor Relationship Management of GFin's External Collection Agencies (ECA)
- Build relationships with ECAs and GFin Collections.
- Set data-driven targets aligned with our goals.
- Document ECA policies and SOPs.
- Ensure ECAs comply with GFin policies.
- Conduct site visits and coordinate with legal teams.
- Develop performance scorecards and reports for management.
- Liaise between In-house Collections and ECAs, validating cases.
- Be a contact for litigation or small claims.
The Must-Haves
- Bachelor's degree in Business Administration, Finance, or related field
- Experience managing external or 3rd party collection agencies
- Understanding of legal aspects of debt collection, including consumer protection laws, is important to ensure compliance.
- Analyze data related to collections, such as payment trends and debtor behavior, to make informed decisions.
- Proficiency in dialer systems and collections software
- Knowledgeable in relevant legal and regulatory guidelines
- Experience in skip tracing, field visits and debt collection negotiations
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
For further information, and to apply, please visit our website via the “Apply” button below.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
HR Data Analyst
Joy~Nostalg Group,
Pasig City
2 days ago
About the roleWe are seeking a skilled HR Data Analyst to join our dynamic team at Joy~Nostalg Group. In this full-time role, you will be responsible for analyzing and interpreting HR data to drive strategic decision-making and improve organizational performance.What you'll be doingCollect, organize, and analyze HR data from various sources to identify trends, patterns, and insightsDevelop and maintain HR...
MARKETING MANAGER
Power Mac Center,
Pasig City
3 days ago
The Marketing Manager is responsible for developing, implementing, and executing strategic marketing plans for the assigned business unit in order to attract potential customers and retain existing ones. This role requires a highly creative and driven individual with a proven track record in retail marketing, preferably within a similar industry.ROLES AND RESPONSIBILITIES:Creates comprehensive marketing strategies that align with the store’s...
Warehouse Supervisor
First Estan Trading Corporation,
Pasig City
5 days ago
Duties and responsibilities: Meets warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying warehouse system improvements.Moves inventory by scheduling materials to be moved to and from warehouse, coordinating inventory transfers with related warehouse and departments.Maintains storage area by organizing floor space; adhering to storage design principles; recommending...
