Collateral Management Expert

Your key responsibilities:

As a Customer Journey Expert:

• Provide detailed input for the development team and support the product owner in leading the development team on a daily basis;
• Translate customer wishes into clear business requirements;
• Design end-to-end processes for both the customer side, operations side and the technical data side
• Identify common and shared process functions and translates them to a (technical) solution together with the scrum team using a standard process architecture or framework
• Responsible for taking the features assigned to the team and implementation of the user stories required to realize these

Who are you?

You are an ambitious Customer Journey Expert who can add value based on his/her in depth knowledge about data exchange patterns and have a vison to further automate the client and employee journeys. You are passionate, bring new ideas, open to others suggestion and a great team player. You have good communication skills and open to learn new skills. You are on top of market trends and would be at ease talking about how technology as well as Lending is evolving.

Your education, experience and background:

• Experience/affinity with Wholesale Banking Product Area(s) and/or Lending products
• Experience in Collaterals business process (Retail and/or Wholesale Banking)
• Experience in handling collateral activities from front/back office, real estate finance, shipping, mortgages, lending operations
• Bachelor’s Degree and/or Master's degree
• At least 3-5 years working experience in a similar role
• Excellent problem analysis and judgment skills
• Experience with working in complex international environments
• Capable to be a (sparring) partner for the ING business lines and support functions
• Knowledge and experience in the agile/scrum way of working
• Excellent (English) verbal and written communication skills

Optional (system knowledge):

• LoanIQ
• PRODA
• Commercial Loan Origination (CLO)

Requested competences:

• Agile Way of Working
• Strong analytical skills and attention to detail
• Good organizational skills and ability to co-ordinate work
• Proactive, flexible and result oriented
• Ability to operate individually but in a team as well
• Strong interpersonal and communication skills