Cloud Services Consultant (L2 Consultant)

Core Responsibilities:

Professional Services (Implementation/Deployments):

• Design and execute cloud infrastructure solutions on Microsoft Azure utilizing Infrastructure as Code (IaC) tools and methodologies.
• Develop reusable templates and scripts to automate the deployment of Azure resources, ensuring consistency and efficiency in infrastructure provisioning.
• Proficiently work with Azure Resource Manager (ARM) templates to define the infrastructure and configuration of Azure resources.
• Manage and enhance Azure cloud environments through code, enabling version-controlled infrastructure management and ensuring scalability and reliability.
• Automate the provisioning, configuration, and scaling of cloud infrastructure to streamline operations and enhance agility.
• Implement and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines for infrastructure deployment, facilitating rapid and reliable delivery of changes to Azure environments.
• Hands-on experience on the following:
• Foundation base landing zone configuration
• Detailed migration plan, architecture document along with estimated cloud spend.
• Cloud and App migrations & planning
• Tool-based migration of Dev/Stage/Production workload.
• Current to future state roadmap and business case
• High-level landing zone best practices,
• configuration, and governance
• TCO Analysis with Transformation Cos

Support Services:

• Provide second-line support for Azure cloud environments, resolving escalated technical incidents, issues, and service requests.
• Contribute to the development and management of Cloud Management Portals to enhance monitoring, management, and reporting capabilities.
• Assist in the creation and enforcement of Cloud Security and Compliance Policies, ensuring the implementation of best practices and adherence to regulatory requirements.
• Play a key role in establishing Cloud Governance Frameworks and conducting regular governance reviews to optimize resource utilization and compliance.
• Analyze trends and patterns in incidents and service requests to identify areas for improvement and recommend proactive measures.
• Collaborate with Level 1 and Level 3 support teams to ensure timely resolution of issues and adherence to SLAs.

Professional Services:

• Proficiency in designing and implementing cloud infrastructure solutions on Microsoft Azure.
• Strong experience with Infrastructure as Code (IaC) tools and practices, such as Terraform, ARM templates, or Azure Bicep.
• Expertise in developing templates and scripts for automating the deployment and configuration of Azure resources.
• In-depth knowledge of Azure Resource Manager (ARM) templates and their application in defining and managing Azure infrastructure.
• Ability to manage and maintain Azure cloud environments using code, ensuring consistency and repeatability in infrastructure operations.
• Experience in automating cloud infrastructure provisioning, configuration, and scaling to optimize resource utilization and enhance agility.
• Familiarity with CI/CD principles and hands-on experience in implementing CI/CD pipelines for infrastructure deployment.
• Strong problem-solving skills and the ability to troubleshoot and debug complex infrastructure issues efficiently.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment and interact with stakeholders at all levels.
• Bachelor's degree in Computer Science, Information Technology, or related field preferred.
• Minimum of 5 years of experience in designing and building cloud infrastructure solutions, with a focus on Microsoft Azure.
• 3-4 years relevant experience in a customer/end user facing technology support function.
• Demonstrated proficiency in developing automation scripts and templates for Azure resource provisioning and configuration.
• Experience in designing and implementing CI/CD pipelines for infrastructure deployment in Azure.
• Familiarity with cloud security best practices and compliance requirements.
• Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert or Azure DevOps Engineer Expert are preferred.
• Solid understanding of cloud computing concepts, architectures, and best practices.

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