Cloud Operations Engineer
Digital Room (Philippines) , Inc.
Responsibilities and Duties
Operation of Cloud Infrastructure and Hosted Applications
• Perform hosted infrastructure maintenance (backups, updates, etc.)
• Provision access to hosted infrastructure (IAM, security groups, WAF white/blacklists, etc.)
• Patching and security updates of hosted infrastructure (servers, databases, caches, etc.)
Monitoring of Cloud Infrastructure and Hosted Applications
• Manage log capture, retention and alerting (DataDog, CloudWatch)
• Manage catalog of application metadata (escalation paths, resource dependencies, etc.)
• Monitor cloud infrastructure costs to identify outlier/unexpected spend
• Manage alerts to detect errors and outages for hosted application and infrastructure
Deployment of Applications
• Execute CI/CD pipeline deployments
• Execute SQL queries, schema and data updates
• Manual installation and updating of third-party application platforms
• Assist with migration of data and file assets for external systems
Troubleshooting of Cloud Infrastructure and Hosted Applications
• Respond to alerts and escalations of outages
• Assist NOC and engineering teams in gathering logs, metrics, etc. when diagnosing issues
• Create and follow-up on action items identified during outage reviews
Technical Skills
• AWS EC2, ECS, S3, CloudFront, API Gateway, Lambda
• Linux OS and scripting (BASH, PERL, etc.)
• Administration of monitoring and alerting using an enterprise monitoring tool (DataDog, NewRelic, Nagios, etc.)
• SQL (ability to execute SQL scripts, administer MySQL user permissions)
Education and Work Experience
• Two years of professional experience managing applications in the AWS cloud
• Bachelor’s Degree or greater
• [Preferred] AWS Certified Associate (or greater) - Solutions Architect, SysOps , DevOps or Developer
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