Clinical Documentation Quality Specialist

Discover your 100% YOU with MicroSourcing!

Position: Clinical Documentation Quality Specialist

Location: Taguig

Work setup & shift: Onsite | Night shift

Why join MicroSourcing?

You'll Have

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.

A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth: Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a CDI QA Specialist, you will:

• Assist in QA program build by identifying critical workflow aspects and leveraging automation tools to enhance efficiency.
• Monitor the performance of CDI staff using key productivity and accuracy metrics.
• Escalate production and QA concerns to management and collaborate with training teams on staff progress.
• Demonstrate expertise in quality processes and medical documentation standards.
• Provide training, coaching, and feedback to CDI team members to support performance improvement.
• Maintain QA records and audit results for CDI staff while mentoring team members to maximize potential.
• Review production and accuracy reports, provide actionable feedback, and conduct performance evaluations.
• Collaborate with Operations, Training, and HR to enhance onboarding and on-the-job learning programs.
• Participate in client calibration calls and internal audits, presenting training achievements and QA outcomes.
• Complete special projects such as full CDI audits and other assigned duties on time.
  
  

What You Need:

Non-negotiables

• At least 2 years of CDI or coding auditing experience in a BPO or healthcare setting
• Minimum of 2 years of acute care clinical experience (ICU or Med/Surg preferred)
• Bachelor of Science in Nursing
• Registered Nurse with active PHRN or USRN license
• Certified Clinical Documentation Specialist (CCDS), Certified Documentation Improvement Practitioner (CDIP), or Certified Coding Specialist (CCS)
• Working knowledge of ICD-10-CM/PCS coding, MS-DRG methodology, and risk adjustment
• Proficiency with EMR systems such as Epic, Cerner, or Meditech
  
  

Preferred skills/expertise

• Master's degree or credential in business, healthcare, or related field
• Proficiency with CDI/coding technology and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, SharePoint)
• Strong attention to detail, analytical thinking, and independent decision-making
• Excellent written and verbal communication skills; ability to create impactful presentations
• Experience working in a matrixed environment and collaborating with cross-functional teams
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

Terms & conditions apply.