Credentialing Associate for Awesome CX by Transcom - Davao

Credentialing Associate for Awesome CX by Transcom - Davao

Awesome CX by Transcom is looking for talented individuals like you to join our awesome team! Be a Credentialing Associate for our Awesome CX by Transcom Davao site. This role will support all credentialing operations at Nourish, including assisting with day-to-day tasks, maintaining and optimizing workflows, developing net-new processes as we expand into new payers and functions, and helping to ensure the credentialing process runs smoothly.

Join our Awesome CX by Transcom Family as a Credentialing Associate

Credentialing Associate own the end-to-end cycle completion of credentialing applications for new and/existing providers under our contracts, ensuring all requirements are met for successful enrollment.

Primary responsibilities:

● Assist in building NCQA compliant ongoing monitoring and delegation programs for the Nourish network of RDs

● Support efforts to streamline existing credentialing processes by providing suggestions for automation or new tools, optimizing individual steps, and ensuring smooth workflows

● Develop SOPs (detailed guides) for new payer contracts (detailed guides) and other credentialing processes, and own the implementation across the team

● Collaborate with team members to prioritize tasks and meet deadlines for application execution and follow-ups. Assist in managing/uptraining our contract credentialing team

● Help track credentialing metrics and report on progress, roadblocks, and other updates; provide suggestions on how to make our reporting more robust & actionable

What we are looking for:

To be successful in this role you must…

● 3-5 years of experience in a credentialing and/or provider enrollment role

● You are familiar with credentialing processes and payer and accreditation requirements

● You are an effective communicator and enjoy collaborating with people across different roles and teams. You are meticulously organized and detail-oriented

● You are tech-savvy and open to learning and using new technologies

● You are flexible and adaptable when facing new challenges and circumstances

What Life at Awesome CX by Transcom is like

Awesome CX by Transcom inclusive culture is rooted in wellness & fun. Culture doesn’t equal perks! We've got great amenities, suited to every need. You’ll be hard pressed to find a company that doesn’t say they have great culture, so what makes us different?

Wellness:

At Awesome CX by Transcom, we want to take care of our greatest assets, our people! We are sure to prioritize the whole person, not just their professional life, but their personal one as well. Knowing that happy and healthy employees make top performers. The health and well-being for all Awesome CX by Transcom team members is, and will remain, our greatest priority. Accessibility to health care means an onsite care center, STD testing, as well as insurance equality for everyone to ensure that every person has peace of mind. One of our core values is “good vibes”. We like to think that we provide an awesome environment to support as many good days as possible. However, on the inevitable, yet occasional bad days, we offer resources such as an in-house psychologist, mental health courses, as well as a dance and yoga studio to help give our team a boost. Free daycare facilities give our teams one less thing to worry about while at work. By providing a safe place for kids to learn, play, and grow, Awesome CX by Transcom helps the parents on our teams focus on their work knowing their kids are well ta

ken care of. True to our value of “Keeping It Real” we encourage our team members to come as they are and be their authentic selves at work. We celebrate each other’s differences, whether that is by honoring a cultural holiday or celebrating Pride month! Career Development - At Awesome CX by Transcom, we look to support our customer experience specialists just as much as they are committed to supporting your customers. A vast variety of training and education give our agents the tools they need to thrive and succeed. Awesome Cares - community involvement and charitable contributions The importance of giving back to our community is embedded in our DNA, which is why one of our values is “Do the right thing”. We take responsibility for the impact we can make on our brands, our people, and our planet.

Fun:

At Awesome CX by Transcom we work hard, we play harder! After all, what’s life without a little fun? We believe that a culture that creates long lasting happiness is a culture that delivers client results. Our in-office amenities and team building excursions contribute to Awesome CX by Transcom’s coolture.

Work doesn’t have to be boring… We bring the fun to the workplace…

• Life size chessboard
• Putting green Waterfalls
• Dance and yoga studio
• Ping pong tables
• Cafes Collaborative Work spaces
• Dog friendly

Our teams are more like family. That’s in large part due to our team building events and off site excursions. From fun happy hours after work, to amazing sightseeing trips, there’s so much we have to offer to bond our team together. Year end party - honestly, we can’t even explain it. You’d have to see it to believe it. This is an unforgettable time of year for our teams to get together and celebrate their accomplishments. Dog friendly office spaces. Our workspaces are so fun your furry friends will even want to join, and they’re welcome. Just think about it - bring your dog to work every day, everyday! Our dedication to ensuring employee happiness goes above and beyond. And by that, we mean that we have a whole happiness team whose job is to bring joy into the office. From celebrating team members’ birthdays, to recognizing amazing accomplishments, the happiness team is there to put a smile on everyone's face!