Claims Specialist (Pre-Claims / Insurance Checker)
GoTeam
Date: 2 weeks ago
City: Cebu City
Contract type: Full time
Don't just find a job, build a future-proof career.
We're calling on 100,000 Filipino professionals to lead the AI revolution.
We believe in the power of Filipino talent to transform our nation's economy. This is our investment in our own.
Get your FREE AI Certification!
This is part of our GoTeam learning movement, created to empower and equip our fellow Filipinos for the global stage.
Claim your free spot now: https://links.cherish.pro/widget/form/ruhHXJUmH7lVPCQarTpg
Job Title: Pre-Claims / Insurance Checker
Location and Workplace: Onsite (Cebu City, Philippines)
Shift Schedule: Dayshift (6:00 AM – 3:00 PM PH Time)
Salary: Up to PHP 35,000
Summary
Do you have a sharp eye for detail and a passion for investigative work?
Join a high-performing team supporting a leading Australian law firm that champions the rights of claimants—not insurers. As a Pre-Claims / Insurance Checker, you’ll play a key role in assessing potential claims under income protection, Total and Permanent Disablement (TPD), and life insurance policies through superannuation funds.
Key Responsibilities
Standard Benefits
Day 1 HMO for you and 1 dependent — includes private room coverage
Preventive healthcare for up to 4 family members
PHP 1,000,000 life insurance coverage
Access to legal and financial consultations for you and your family
Salary finance platform for personal loans
Welcome gift on your first day
Monthly gratitude events, CEO updates, and team socials
Access to wellness programs and sports clubs
Referral bonuses — with a chance to win a trip for two to Bali!
Your Family’s Benefits
24/7 counseling, legal, and financial support for up to 4 dependents
Free telemedicine for your loved ones
Virtual family events and prize raffles
Skills & Experience
Essential Skills
Great Place to Work Certified (4 years in a row!)
85% Employee Engagement Score
1,000+ team members and growing
Mission: Provide 100,000 people with free AI certification via the Vjal Institute
Culture: Innovation, inclusivity, and growth as default
Help support people at a vulnerable time in their lives—apply today and be part of a mission that matters.
Work Set-up
Office
We're calling on 100,000 Filipino professionals to lead the AI revolution.
We believe in the power of Filipino talent to transform our nation's economy. This is our investment in our own.
Get your FREE AI Certification!
This is part of our GoTeam learning movement, created to empower and equip our fellow Filipinos for the global stage.
Claim your free spot now: https://links.cherish.pro/widget/form/ruhHXJUmH7lVPCQarTpg
Job Title: Pre-Claims / Insurance Checker
Location and Workplace: Onsite (Cebu City, Philippines)
Shift Schedule: Dayshift (6:00 AM – 3:00 PM PH Time)
Salary: Up to PHP 35,000
Summary
Do you have a sharp eye for detail and a passion for investigative work?
Join a high-performing team supporting a leading Australian law firm that champions the rights of claimants—not insurers. As a Pre-Claims / Insurance Checker, you’ll play a key role in assessing potential claims under income protection, Total and Permanent Disablement (TPD), and life insurance policies through superannuation funds.
Key Responsibilities
- Investigate eligibility for income protection, TPD, and life/death claims
- Identify and review Australian superannuation accounts and insurance coverage
- Analyze policy documents and supporting financial information
- Communicate with clients and fund reps using system templates and guided scripts
- Draft initial letters and organize digital claim files
- Maintain accurate records and progress tracking within internal systems
- Stay current on insurance laws, fund changes, and industry updates
- Ensure strict confidentiality and compliance in handling personal data
Standard Benefits
Day 1 HMO for you and 1 dependent — includes private room coverage
Preventive healthcare for up to 4 family members
PHP 1,000,000 life insurance coverage
Access to legal and financial consultations for you and your family
Salary finance platform for personal loans
Welcome gift on your first day
Monthly gratitude events, CEO updates, and team socials
Access to wellness programs and sports clubs
Referral bonuses — with a chance to win a trip for two to Bali!
Your Family’s Benefits
24/7 counseling, legal, and financial support for up to 4 dependents
Free telemedicine for your loved ones
Virtual family events and prize raffles
Skills & Experience
Essential Skills
- Strong analytical and investigative abilities
- Meticulous attention to detail and organization
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Excellent written and verbal English communication
- Ability to work independently and in a remote team environment
- High level of professionalism and confidentiality
- Proven experience in handling Australian TPD, income protection, or life insurance claims
- Familiarity with Australian superannuation funds and insurance practices
- Experience in a law firm, insurance, or claimant-focused setting preferred
- Background in legal, medical, or insurance customer service is an advantage
- High school diploma required; bachelor’s degree preferred
Great Place to Work Certified (4 years in a row!)
85% Employee Engagement Score
1,000+ team members and growing
Mission: Provide 100,000 people with free AI certification via the Vjal Institute
Culture: Innovation, inclusivity, and growth as default
Help support people at a vulnerable time in their lives—apply today and be part of a mission that matters.
Work Set-up
Office
How to apply
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