Chat Support Representatives Earn Php 22,000 Salary Package

Quantrics Enterprises Inc.


Date: 1 week ago
City: Taytay
Contract type: Full time
Overview

 eChat – Customer Service Representative

A Chat Support Representative engages with customers through online chat, addressing inquiries, aiding, and ensuring a positive customer experience while using written communication.

Responsibilities

 What you’ll be doing:

  • Provide answers to our customers for all pricing and product inquiries via online chat.
  • Provide a high level of professional, competent support in reviewing and documenting accounts of all customers in pre-sales and post-sales situations.
  • Follow procedures and enhance customer relationships and contribute to building customer loyalty.
  • Navigating computer systems to track calls, gather information and effectively resolve customer issues or queries.
  • Sell, cross sell, and upsell the best communication products and services in the market.
  • Handle blended voice and non-voice

Qualifications

 What we’re looking for:

  • Ability to work in shifting schedule
  • Willing to work in Taytay, Rizal.
  • At least Senior HS or HS Grad (old curriculum)
  • Advance computer knowledge and a great multi-tasker
  • Must have NBI Clearance prior to Job Offer
  • Excellent interpersonal skills
  • Must be at least 18 years old and above.

A Glimpse of what awaits you:

  • Earn as much as Php 19,800 basic salary + 2,200 non-taxable allowances + Quarterly Salary Increase*
  • Hybrid or Work from Home (performance-based arrangements are made after probationary period)
  • HMO with 2 FREE Dependents
  • 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash)
  • Life and Accident Insurance – Day 1
  • Optical, Medicine, and Mental Health Reimbursement
  • 6 Months Paid Maternity with Cash Assistance and MORE!

You may also walk in to apply!

Monday-Saturday, 9am-5pm.

  • Weekend/Holiday operations are subject to change without prior notice.
  • Check our Social Media pages for updates.

Site located at: Recruitment Center in Taytay: Ground Floor, SM Taytay IT Business Park Manila East Rd., Taytay, Rizal (Besides Anytime Fitness)

Take your journey to the next level!

Tip: Don't forget your Valid ID & Resume

TARA NA SA Q!

  • Terms and conditions apply.

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