Call Center Team lead with RCM Experience - TP EDSA
Majorel
Date: 8 hours ago
City: Mandaluyong City
Contract type: Full time

We're Hiring: Call Center Team Lead with RCM Experience!
We are seeking an experienced Call Center Team Lead with Revenue Cycle Management (RCM) expertise to oversee our call center operations and drive team performance. The ideal candidate will have strong leadership skills, healthcare billing knowledge, and the ability to manage teams while ensuring quality service delivery and operational excellence.
Location: Mandaluyong, Philippines
Work Mode: Work From Office
Role: Call Center Team Lead with RCM Experience
What You'll Do
Lead and manage call center team operations
Monitor team performance and KPIs
Oversee revenue cycle management processes
Provide coaching and training to team members
Analyze call metrics and implement improvements
Handle healthcare billing and insurance claims
What We're Looking For
2+ years of call center leadership experience
Strong RCM and healthcare billing knowledge
Excellent communication and leadership skills
Experience with call center metrics and reporting
Problem-solving and team management abilities
Ready to lead our team to success? Apply now and let's grow together!
We are seeking an experienced Call Center Team Lead with Revenue Cycle Management (RCM) expertise to oversee our call center operations and drive team performance. The ideal candidate will have strong leadership skills, healthcare billing knowledge, and the ability to manage teams while ensuring quality service delivery and operational excellence.
Location: Mandaluyong, Philippines
Work Mode: Work From Office
Role: Call Center Team Lead with RCM Experience
What You'll Do
Lead and manage call center team operations
Monitor team performance and KPIs
Oversee revenue cycle management processes
Provide coaching and training to team members
Analyze call metrics and implement improvements
Handle healthcare billing and insurance claims
What We're Looking For
2+ years of call center leadership experience
Strong RCM and healthcare billing knowledge
Excellent communication and leadership skills
Experience with call center metrics and reporting
Problem-solving and team management abilities
Ready to lead our team to success? Apply now and let's grow together!
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