Call Center Team lead with RCM Experience - TP EDSA
Majorel
Date: 2 weeks ago
City: Mandaluyong City
Contract type: Full time
We're Hiring: Call Center Team Lead with RCM Experience!
We are seeking an experienced Call Center Team Lead with Revenue Cycle Management (RCM) expertise to oversee our call center operations and drive team performance. The ideal candidate will have strong leadership skills, healthcare billing knowledge, and the ability to manage teams while ensuring quality service delivery and operational excellence.
Location: Mandaluyong, Philippines
Work Mode: Work From Office
Role: Call Center Team Lead with RCM Experience
What You'll Do
Lead and manage call center team operations
Monitor team performance and KPIs
Oversee revenue cycle management processes
Provide coaching and training to team members
Analyze call metrics and implement improvements
Handle healthcare billing and insurance claims
What We're Looking For
2+ years of call center leadership experience
Strong RCM and healthcare billing knowledge
Excellent communication and leadership skills
Experience with call center metrics and reporting
Problem-solving and team management abilities
Ready to lead our team to success? Apply now and let's grow together!
We are seeking an experienced Call Center Team Lead with Revenue Cycle Management (RCM) expertise to oversee our call center operations and drive team performance. The ideal candidate will have strong leadership skills, healthcare billing knowledge, and the ability to manage teams while ensuring quality service delivery and operational excellence.
Location: Mandaluyong, Philippines
Work Mode: Work From Office
Role: Call Center Team Lead with RCM Experience
What You'll Do
Lead and manage call center team operations
Monitor team performance and KPIs
Oversee revenue cycle management processes
Provide coaching and training to team members
Analyze call metrics and implement improvements
Handle healthcare billing and insurance claims
What We're Looking For
2+ years of call center leadership experience
Strong RCM and healthcare billing knowledge
Excellent communication and leadership skills
Experience with call center metrics and reporting
Problem-solving and team management abilities
Ready to lead our team to success? Apply now and let's grow together!
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Java Software Engineer (Credit Infra)
Maya,
Mandaluyong City
17 hours ago
NATURE OF WORKWorks closely with Product Owner and Team to refine requirements and break requests to manageable size with clear acceptance criteriaDevelops defined system featuresInvestigates and fixes reported bugsWrites automated testsPerforms code reviewsResearch and acquire new technology and products/platforms knowledge to support business direction and improve operational efficiencyCommunicates progressIdentifies blocking issues and escalates as appropriateREQUIRED QUALIFICATIONSBachelor’s or College Degree in...
Business Relationship Officer
RCBC,
Mandaluyong City
1 day ago
Job SummarySupports the Business Center's volume objectives through account acquisition and cross-selling of YGC products. Willing to be assigned in Mandaluyong, Pioneer, Reliance, Shaw Boulevard- Lawson, Starmall Edsa Shaw, Wack-Wack Branches.How will you contribute?Assist the Branch Manager in achieving sales goals. Prepare monthly and daily sales call plans and reports and ensure correct recording of action plans and other essential...
Total Rewards Specialist
Accenture in the Philippines,
Mandaluyong City
4 days ago
Job Summary: The Benefits Program Specialist plays a pivotal role in the delivery, enhancement, and governance of employee benefits programs—including but not limited to HMO, Staff Provident Fund (SPF), and other vendor-managed benefits. This role leads benefit workstreams, supports strategy implementation, collaborates across internal teams and vendors, and drives continuous improvement initiatives. The Specialist is expected to work with a...
