Call Center Representative
Metacom Careers
Date: 3 weeks ago
City: Makati City
Contract type: Full time
- Respond to customer inquiries via telephone, email, and chat.
- Provide accurate information about products and services to enhance customer satisfaction.
- Handle customer complaints and resolve issues in a professional manner.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve overall service quality.
- Educational Qualifications: High School diploma or equivalent
- Experience Level: Entry-level, 02 years
- Skills and Competencies: Strong communication skills and customer service orientation
- Qualities and Traits: Patience, empathy, and problem-solving abilities
- Responsibilities and Duties: Ability to handle multiple tasks and work in a fast-paced environment
- Working Conditions: May be required to work evenings and weekends
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