Call Center Agents (CDO)
TORCH Solutions
Date: 2 weeks ago
City: Cagayan de Oro
Contract type: Full time
We are seeking passionate Call Center Agents to join our growing team at our Cagayan de Oro site. As a Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time role, offering competitive pay and opportunities for career development.
What you'll be doing
Handling inbound and outbound calls from customers and clients
Resolving customer inquiries and complaints in a professional and timely manner
Providing accurate information and guidance to customers
Maintaining detailed records of all customer interactions
Identifying opportunities to improve customer satisfaction and service delivery
Adhering to all company policies and procedures
What we're looking for
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Ability to work effectively in a fast-paced, high-volume environment
Proficiency in English and the local language
Willingness to work in shifts, including weekends and holidays
Are you interested for this position? Just click, APPLY NOW button.
What you'll be doing
Handling inbound and outbound calls from customers and clients
Resolving customer inquiries and complaints in a professional and timely manner
Providing accurate information and guidance to customers
Maintaining detailed records of all customer interactions
Identifying opportunities to improve customer satisfaction and service delivery
Adhering to all company policies and procedures
What we're looking for
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Ability to work effectively in a fast-paced, high-volume environment
Proficiency in English and the local language
Willingness to work in shifts, including weekends and holidays
Are you interested for this position? Just click, APPLY NOW button.
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