Call Center Agent-Travel Account
Caldwell Communications
Date: 2 weeks ago
City: Pasay
Contract type: Full time
Accounts That We Can Offer
Travel, Sales, Healthcare, Financial, Collections and Telco account
Jobs Responsibilities
Travel, Sales, Healthcare, Financial, Collections and Telco account
Jobs Responsibilities
- Communicates with customer on the phone or by way of written correspondence to deal with concerns.
- Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
- Matching customers’ demands to Clients’ products and solutions and services
- Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
- Communicating specific information to internal and external clients and sharing understanding with colleagues
- An open, friendly and professional work environment.
- A professionally and personally rewarding career.
- Opportunities to grow and be promoted within the company.
- Performance incentives and employee perks and benefits.
- Competitive Salary
- 13th Month Pay
- HMO with 3 free Beneficiaries on Day One
- 20% ND Maternity/Paternity Leave
- Opportunity for rapid career growth for Top Performers
- Retirement/Life Insurance for Qualified Staff
- Work-life Balance Processes and Programs
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Manager, CC Operations
Royal Caribbean Group,
Pasay
2 days ago
Position SummaryThe Operations Manager is responsible for managing the day-to-day contact center functionality of the Silversea Consumer Sales and Trade Reservations teams, ensuring efficient and effective workflows, optimizing operational processes, facilitating effective communication and collaboration with relevant stakeholders, and maintaining high standards of quality and productivity. This role supports and develops teams to ensure that they are meeting and exceeding...
Line Maintenance Operations Supervisor
Aviation Partnership Philippines,
Pasay
6 days ago
JOB SUMMARY Line Maintenance Operations Supervisor has the direct and functional authority over their subordinate in ensuring an efficient maintenance, repair and on-schedule performance of the customer’s aircraft.DUTIES & RESPONSIBILITIES Assures that the maintenance of the aircraft assigned is in accordance with the airworthiness standards prescribed by applicable civil aviation authority of the Philippines and other foreign CAA requirement, airworthiness...
Specialist – Air Freight
DHL Global Forwarding,
Pasay
2 weeks ago
Join our “Air Freight Team” at DHL Global Forwarding, Freight (DGFF) GSC – Global Service Centre! Job Title: Specialist – AFRJob Location: ManilaIn this role, you will have the opportunity to operate on a segment of service we offer for Air freight, and drive improvements in the process.Key Responsibilities:Interact with country representatives and various stake holder in your regular execution...
