Call Center Agent Onsite
Metacom Careers
Date: 4 hours ago
City: Pasig City
Contract type: Full time
Description
- Provide excellent customer service by addressing inquiries and resolving issues efficiently.
- Handle a high volume of inbound calls while maintaining professionalism and a positive attitude.
- Document customer interactions accurately in the companys database.
- Collaborate with team members to achieve departmental goals and improve service quality.
- Adhere to company policies and procedures to ensure compliance and operational effectiveness.
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: Less than 1 year of experience in a customer service role.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Ability to work in a fast-paced environment and handle stressful situations.
- Responsibilities and Duties: Must be able to work flexible schedules, including weekends and holidays.
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