Call Center Agent | Travel Account | Pasig - Silvercity

Metacom Careers


Date: 8 hours ago
City: Pasig City
Contract type: Full time
Core Responsibilities

  • Handle inbound and outbound customer calls related to travel bookings
  • Assist customers with flight, hotel, car rental, and holiday package reservations
  • Use GDS systems (such as Amadeus, Sabre, or Galileo) to:
  • Create, modify, cancel, and reissue bookings
  • Check flight availability, fares, and rules
  • Provide accurate information on:
  • Ticket fares, baggage rules, seat selection, and travel policies
  • Schedule changes, delays, and cancellations
  • Minimum 1 year GDS tool experience (Sabre or Amadeus or Worldspan)
  • Amenable to work onsite
  • Willing to work on a shifting schedule

Type of Account: VOICE

Start Date: January 18, 2026

Location: Silvercity, Pasig

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