Business Systems Officer

Responsible for analyzing, designing, developing, deploying and maintaining business systems within ACMobility’s functional areas to align with and support the organization’s goals, with the objective of driving process improvements, ensuring system integration, and providing technical expertise across various enterprise applications.

Roles and Responsibilities

• Manage Business Systems Analysts: Oversee the Business Systems Analysts/Programmers by providing guidance, setting expectations, and ensuring their work aligns with organizational goals, while assigning tasks, monitoring progress, fostering skill development, and facilitating cross-department collaboration in order to have successful system implementations and process improvements.
• Project Management: Collaborate with the Business Systems Manager to plan, implement and manage IT projects ensuring they are executed efficiently, completed on schedule, within budget, and facilitating smooth communication between stakeholders in order to meet the project objective.
• System Development and Deployment:
• Conduct complete business analysis which involves the following activities; requirements gathered/ analysis, documenting specs, describing current conditions, identifying alternatives, perform risk analysis, defining project scope and obtaining management approval for the project activities in order to achieve smooth integration with processes and minimal disruption to operations.
• System Maintenance and Support: Maintains the software application by troubleshooting application problems, tracking request for application changes & system problems, classifying and prioritizing changes & implementing the required changes in order to ensure system updates and availability.
• Collaboration and Coordination: Interact with clients and ISD team membersto analyze business problems, identify potential solutions, and act as an internal IT consultant in order to pinpoint areas for process improvement or automation.

Qualifications

• Bachelor of Science in Computer Science/ Math/ Physics/ Computer Engineering or any Engineering Course
• 3-5 years Programming experience, 3-5 years Systems Analysis/ Design experience, 2-3 year Project Management experience
• SAP Business ONE