Business Operations Analysts – Software Maintenance
NCR Atleos
Date: 2 weeks ago
City: Cebu City
Contract type: Full time
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Business Operations Analyst – Software Maintenance (Grade 9)
Position Summary
As a Grade 9 Business Operations Analyst in the Software Maintenance team, you will support day-to-day processes that ensure timely and accurate execution of software maintenance operational support activities. This role is ideal for candidates early in their operations career who are detail-oriented and thrive in a data-driven environment.
Key Responsibilities
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Business Operations Analyst – Software Maintenance (Grade 9)
Position Summary
As a Grade 9 Business Operations Analyst in the Software Maintenance team, you will support day-to-day processes that ensure timely and accurate execution of software maintenance operational support activities. This role is ideal for candidates early in their operations career who are detail-oriented and thrive in a data-driven environment.
Key Responsibilities
- Support operational tasks including data validation, reporting, and metrics tracking
- Collaborate with global teams to assist in customer contract reviews and renewals
- Maintain accuracy of software maintenance entitlement and billing; data retrieval and analysis
- Monitor key performance indicators and help identify operational improvements
- Participate in internal audits and reporting activities related to both revenue and cost
- Bachelor’s degree in Business, IT, Finance, or related field
- 1–3 years of experience in business operations, preferably in software or IT services
- Proficiency in Microsoft Excel (Macros, Oracle Smart View for Excel)
- Extremely organized with great attention to detail
- Knowledge in Power BI or equivalent
- Experience working with cross-functional or global teams
- Preferred Tools and Skills:
- SQL
- Oracle ERP Cloud
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
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