BUSINESS CENTER (FRONTLINE) SPECIALIST

It is the spirit of Bayanihan that drives us to continue our legacy of excellence and commitment to care. As an organization, we achieve our successes through good, honest, and persevering hard work - TOGETHER. It is in this way in which our company was built; we progressed as the country's leading Pharmaceutical company, not by sheer luck, but by pure perseverance, integrity, and brotherhood. Grow with us, and be a part of the Bayanihan spirit.

Role Overview

• Monitors the performance of service providers to assure agreed service levels are consistently achieved by monthly reports, quarterly business reviews and customer/employee feedback
• Manages the meeting rooms to ensure smooth operations by maintaining a high standard of service.
• Maintains the room management system for reservations
• Keeps the system updated to employee divisions, work location, and their contact details
• Supports company events and VIP/sponsored functions to be held in company facilities
• Monitors, analyzes and reports expenses, forecasts and other financial related activities.
• Actively seeks process improvement opportunities and drive projects to accomplish them by capturing employee demands and creating new service offerings and environment
• Works with multiple priorities, handles several projects and collaborates across the organization
• Provides valuable inputs to influence direction of projects and systems improvement that is aligned to company policies and standards.
• Creates a positive work environment through employee engagement and resolve employee relations issues in a professional and timely manner
  
  

Required Qualifications

• Bachelor's Degree / 4-year Course graduate
• With 3-6 years of experience with Customer Service and/or Events Spaces Management
• Customer-oriented
• Highly organized
  
  

We are committed to providing our employees with the best possible experience. As a LEARNING ORGANIZATION, we are eager to support your development and create the most fitting career path for you. As DESIGNERS AND DRIVERS OF INNOVATION, we are keen to provide you with opportunities to positively transform processes that will intensify business growth. As a NURTURING FAMILY, we are passionate about conducting programs that can promote your wellness, and help you be the best that you can be. As BELIEVERS OF OUR PURPOSE, we are and we will always remain earnest in giving meaningful tasks that will keep you delighted and fulfilled - at work and beyond.