Business Analyst, Business Insights, Operations, & Support

Description

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

We are looking for a Business Analyst in Manila, Philippines with broad technical skills, strong financial acumen and analytical background to support the delivery of business insights through data analyses, reports, and dashboard solutions. As a member of Business Insights, Operations, & Support (BIOS), you will leverage strong data extraction skills to drive worldwide reporting deliverables, create ad hoc revenue performance analysis, support business planning, and implement desktop automation solutions. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across multiple geographies. Successful members of this team collaborate effectively to solve data and operational problems, implement new reporting solutions, and deliver successfully against high operational standards.

Key job responsibilities

• Develop a deep understanding of sales metrics, reporting tools, and data structure to effectively translate business requirements and create effective reporting solutions
• Provide actionable intelligence or business insights with existing metrics through data analysis and reports
• Collaborate with Sales, Sales Operations, Finance, and other functional teams to identify and address reporting gaps and issues
• Participate in the creation of operational templates and processes that standardizes the compilation, analysis, and reporting of disparate information across tools and systems
• Support the creation of new tools or business processes that simplify, standardize, and enable operational excellence
• Must be comfortable supporting a variety of stakeholders across different functions and geographies, including in a return-to-office (RTO) environment
  
  

About The Team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• 3+ years of data, functional, or operational analysis, based on large volumes of data
• BS/BA degree in Finance, Economics, Statistics, Business or similar
• Must be proficient in MS Excel and able to create and troubleshoot complex spreadsheets
  
  

Preferred Qualifications

• Experience with systems utilized for Customer Relationship Management (e.g. Salesforce)
• Experience in SQL for data extraction and data querying using various data warehouse systems and data visualization tools (e.g. Tableau, Power BI, QuickSight)
• Experience in managing multiple assignments and processes within or outside the team
• Advanced problem-solving skills for complex issues and ability to develop new ideas and creative solutions
• Experience communicating results to operations and business leaders
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon Web Services Philippines Inc.

Job ID: A2987625