Brand Merchandise Production Coordinator

Our Partner Client is an experiential agency located in a major urban center. They design and execute immersive brand experiences for clients in technology, media, and consumer sectors. Their work spans strategic planning, creative direction, event production, and content creation. They value thoughtful, collaborative approaches to delivering quality projects and invite professionals who share a commitment to effective, clear communication and meaningful brand engagement.

As a Brand Merchandise Production Coordinator, the role is integral to ensuring the seamless execution of merchandise and fulfillment projects, maintaining high-quality standards, and meeting client deadlines. This position is ideal for a proactive problem-solver who thrives in a fast-paced environment and is passionate about bringing branded merchandise projects to life.

This is a full-time role, on a US shift and on a Work-from-home set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:

• Production Coordination & Execution: Oversee and track client production orders from purchase order submission through final delivery, ensuring all projects are completed on time and to spec.
• Vendor Management: Serve as the key liaison between Brand Merchandise Managers and promotional product vendors, ensuring clear communication, quality assurance, and timely execution.
• Order & Inventory Tracking: Maintain up-to-date records in Packiyo (WMS) and CommonSku, tracking purchase orders, inbound shipments, and production statuses while proactively flagging any potential issues.
• Process Optimization: Identify opportunities for improving workflow efficiency, cost-effectiveness, and vendor relationships to enhance overall production processes.
• Quality Control & Compliance: Review proofs, ensure product specifications meet client expectations, and verify that all shipments align with project requirements.
• Financial Administration: Coordinate vendor payment requests, track production-related expenses, and support invoice reconciliation.
  
  
  

QUALIFICATIONS:

• 2+ years of experience in merchandise production, procurement, or supply chain operations.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to multitask and manage multiple projects in a fast-paced environment.
• Proficiency in Excel, Google Workspace, CommonSku, and Packiyo (or similar WMS tools).
• A proactive, solution-oriented mindset with a strong sense of ownership and accountability.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across teams.