Billing Staff (Philippines)
Cartrack
Date: 3 weeks ago
City: Makati City
Contract type: Full time
Job Description:
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Billing Staff to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibilities:
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Billing Staff to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibilities:
- Handle invoicing, payments, and liaise with customers and suppliers
- Escalates customers disputes or enquiries to relevant departments and ensure proper follow up
- Prepare and issue accurate invoices for our SaaS and GPS tracking services.
- Ensure timely delivery of invoices to clients.
- Review and verify billing data to ensure accuracy before processing.
- Resolve any discrepancies in billing information promptly.
- Update and maintain detailed records of customer billing accounts.
- Manage recurring billing cycles and subscription renewals.
- Address and resolve customer billing questions and issues efficiently.
- Provide excellent customer service to maintain positive client relationships.
- Assist in the preparation and analysis of billing-related financial reports.
- Ensure all billing activities comply with company policies and financial regulations.
- Continuously improve billing processes to enhance accuracy and efficiency.
- Graduate of any Accounting / Business Admin course·
- Efficient with good skills on implementing standard procedures
- With min. 1 year of experience in Billing or equivalent.
- Can work onsite in Makati City, Philippines
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