Billing and Collection - SeaInsure
Monee
Date: 3 days ago
City: Manila
Contract type: Full time
Job Description
Requirements
- Responsible for the preparation and management of reconciliation reports across multiple partner accounts.
- Responsible for the day-to-day operations of the billing and collection function.
- First point of contact of the internal and external business partners (i.e. third-party billing, Shopee Ops) for billing-related concerns
- Update BD on collection items
- In-charge to follow up internal and external parties to resolve discrepancies (e.g. cancellations, refunds)
- Monthly detailed reconciliation of gross premiums written (GPW) in Bytesforce. Detect, research, and reconcile unusual items.
- Collect customer payments in accordance with payment due dates
- Act as mediator in maintaining quality customer service by resolving customer account (business partners) inquiries
- Utilize Bytesforce and Iristech systems.
- Oversee and update customer files to ensure data accuracy
- Timely sending to Finance (FRA and Fin Ops) the reconciled amounts for recording/booking and billing issuance. Deadline: Work day 2 for month-end financial statement close process (FSCP)
- Provides billing process flow and requirements in the Business Requirements Document (BRD)
- Support audit and reconciliations by sourcing support for transactions
- Legacy Premium Receivables: Review open accounts for collection efforts. Collect customer payments in accordance with payment due dates.
Requirements
- A Bachelor’s Degree in Finance, Business, or any medical field
- Previous experience in insurance billing and collections
- Knowledge of insurance guidelines including General Insurance, HMO, Health Insurance and other payer requirements and systems.
- Familiarity with ICD-10 and CPT coding is a plus; Proficiency in medical terminology is often required for processing medical claims.
- Demonstrates proficiency in independent work while also excelling in collaborative team environments.
- Effectively prioritizes tasks and resolves conflicts in a tactful manner.
- Quick to grasp new concepts, adept at navigating technology, and proficient in utilizing insurance systems.
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