Benefits Administration Associate

Jollibee Group


Date: 1 week ago
City: Pasig City
Contract type: Full time
Title: Benefits Administration Associate

The Benefits Administration Associate ensures the timeliness, completeness, and accuracy of processing government-mandated benefits such as SSS (Social Security System), Home Development Mutual Fund (HDMF – Pag-ibig Fund), Phil Health Insurance (PHIC), and Bureau of Internal Revenue (BIR).

Key Responsibilities

  • Government-Mandated Loan and Benefits Claims Applications Administration:
    • Social Security System (SSS):
      • Salary Loan/Calamity Loan
      • Sickness Benefit Claim
      • Maternity Claim
    • Pag-ibig (HDMF):
      • Multi-purpose Loan/Calamity Loan
      • Providential Claim
    • PHIC:
      • Certificate of Contributions (CF1)
    • BIR 2305 and 1905:
      • Updating of Personal Tax Exemption (2305)
      • Updating of Revenue District Office
  • Customer Management:
    • Daily/Regular Customer Interaction
    • Weekly/Regular Feedback/Updating to Employees on Status of Loans and Claims
    • Issue Resolution
    • Issue Escalation
  • Government-Mandated Records and Archives:
    • Ensure proper safekeeping of government-mandated records and archives for employee requests for Certificate of Remittances
    • Maintain both hard and soft copies of records
  • Reimbursement of Government-Mandated Claims:
    • Manage reimbursement of government-mandated claims and ensure the company is reimbursed for amounts paid in advance to employees:
      • SSS Sickness Claims
      • EC Sickness Claims
      • Maternity Benefit
  • Set-up of Government-Mandated Loans Deduction in SAP PY:
    • Timely and correct implementation of government-mandated loan deductions according to the schedule and amortization stipulated on the loan voucher
    • Accuracy, Completeness, and Timeliness
  • Coordination with Government Institutions:
    • Arrange schedules for special activities and communicate updates to all employees, including:
      • Orientation on New Rulings or Amendments
      • Special/New Projects
      • New Forms, Templates, or Guidelines
Job Qualifications

  • Graduate of Business Administration or any related field.
  • At least 1 year of experience in Benefits Administration (specific to government-mandated benefits).
  • Familiar with MS Office Applications (Excel, PowerPoint, Word, etc.).
  • Willing to be assigned in Ortigas, Pasig City (hybrid setup).

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