B2C North America - Billing Processor - Advisor

WTW


Date: 6 hours ago
City: Taguig
Contract type: Full time
Description

The Role

  • Review, Analyze and assess carrier/broker documentation for processing insurance billings.
  • Process Agency Bill billings including endorsements, audits, cancellations, extensions, new accounts, renewals, reports and fees
  • Generate and send the invoices to customers via Mail / E-mail.
  • Handle undelivered invoice exceptions in timely manner.
  • Following SOPs, Client / Carrier specifications and adherence of all statutory requirements.
  • Liaise with Client Managers and Client Support Service Teams for agency bill issues and resolve discrepancies.
  • Timely and effective responses to all queries, requests, corrections, etc. received from field offices / Service centers in centralized agency mailboxes.
  • Develop a sound understanding of Billing Process along with the related upstream and downstream process.
  • Deliver as per defined KPI's for the role - Maintain Quality and Turnaround standards.
  • Participate and contribute in potential process improvement areas.
  • Ensure ongoing, effective relationships with stakeholders (Internal/external).

Qualifications

The Requirement

  • Business Communication - Written and Verbal
  • Eye for Detail
  • Time Management
  • Logical Thinking
  • Influencing stakeholders
  • Qualifications: Graduate / Post Graduate
  • Knowledge: Good understanding and knowledge of MS office (Especially MS Excel)
  • Experience: 1 Year experience in Accounting/Financial Process preferable.

WTW is an equal opportunity employer.

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