Automation & Operations Analyst (Remote)
LegalMatch Philippines, Inc.
Date: 3 weeks ago
City: Cebu City
Contract type: Full time
Remote

This role is for a highly motivated individual who can drive efficiency and innovation within our business operations. As a Business Operations Analyst, you'll leverage your expertise in automation, continuous improvement, and analysis to drive operational excellence by identifying opportunity areas, streamlining processes, implementing automation solutions, and leading cross-functional projects. You’ll collaborate with stakeholders to deliver measurable improvements and ensure alignment with business objectives, with flexible hours to support collaboration with other teams.
Key Responsibilities
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Key Responsibilities
- Work with teams to identify painpoints and operational bottlenecks
- Lead continuous improvement projects-from problem definition to implementing solutions to measurement of results
- Develop and implement automation workflows using AI, scripting, or low-code platforms.
- Lead projects from ideation to completion, managing timelines, resources, and stakeholders.
- Use analytics tools to uncover performance trends and recommend optimizations.
- Document processes, track project outcomes, and report impact to leadership.
- Train and support teams on new tools and processes to drive adoption.
- Bachelor's degree in Business Administration, Information Technology, Engineering, or a related field.
- Minimum of 3 years of experience in business operations analysis, with a strong focus on automation and continuous improvement.
- Proven experience in project management, with the ability to lead multiple projects concurrently.
- Knowledge of process improvement frameworks like Kaizen, Six Sigma, or Agile is advantageous.
- Strong analytical, problem-solving, and critical thinking skills.
- Demonstrated proficiency with automation tools (e.g., n8n, Power Automate, Python).
- Proficient in data analysis using tools like Excel or Power BI.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with all levels of the organization.
- Action-oriented and focused on delivering results.
- A strategic problem-solver with a knack for simplifying complex issues.
- Adept at juggling multiple priorities in a fast-paced environment.
- Passionate about using automation to transform operations.
- A strong communicator, able to build relationships across teams.
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