Asst. Front Office Manager
Shangri-La Group
Date: 3 weeks ago
City: Manila
Contract type: Full time
Makati Shangri-La, Manila
Makati Shangri-La is a deluxe hotel located at the center of Manila’s financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband and Wi-Fi Internet access, and premiere function rooms.
We are hiring for an Asst. Front Office Manager.
As an Asst. Front Office Manager, we rely on you to:
Makati Shangri-La is a deluxe hotel located at the center of Manila’s financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband and Wi-Fi Internet access, and premiere function rooms.
We are hiring for an Asst. Front Office Manager.
As an Asst. Front Office Manager, we rely on you to:
- Enhance overall guest experience during their stay
- Supervise and direct the front desk team
- Ensure all colleagues are kept up-to-date with hotel products and services
- Monitor all arrivals and departures from a guest experience perspective
- Takes pride in being a hotelier
- Is a self-starter
- Is a friendly, helpful and trustworthy leader
- Fully understands room operations
- Fully understands front desk operations
- Communicates and writes with fluency in English (as well as the local language)
- Has experience in the same capacity, preferably in a luxury hotel
- Preferably comes from a hotel management-related education background
- Has strong interpersonal skills
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