Associate TPM

Work Setup: Hybrid (twice a week onsite)

Location: Makati, Metro Manila, Philippines

Summary:

The TPM Associate will:

• Support US TPM with day-to-day operational requirements and engagements with US Sales
• Co-lead projects and optimization initiatives of both HBP and TPM
  
  

Major Duties/Responsibilities:

TPM / Customer Planning Support / Customer Forms Support (90%)

• Support TPM/Customer Planning /Customer Forms request execution, to include customer planning requests, sales team requests related to customer forms management, PlanEx, execution to delivery
• Help manage issues that will be sent by the Sales Team by identifying which issues/requests can be resolved/completed by the team and which issues/requests needs escalation/endorsement
• Achieve Service Level Agreement and lead Metrics Reporting for Sales Planning Support
  
  

Project Management/ Continuous Improvement/ Others (10%)

• Identify and execute Continuous Improvement opportunities for both US TPM and HBP Manila’s operations
• Seek and lead new opportunities to expand the Sales Services’ TPM/Sales Planning Capabilities. Prepare Business Case for new intake and utilize Project Management Tools.
  
  

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:

• Knowledgeable in Sales Planning/Forecasting, Trade Promotions, Billings, and Planograms
• Technical Ability: SAP TPM (PlanEx), High Radius (for Reset Deductions only), and JDA software
• Proficient in Excel. Ability to quickly learn and assess viability of other analytic tools.
• Prioritization: must be able to manage multiple and sometimes conflicting or ambiguous priorities, extended work schedules, and short time constraints.
• Detail-oriented and analytical thinker
• Excellent oral and written communication skills
  
  

Competencies:

Leadership. Understands and promotes a shared vision; promotes understanding and a positive attitude toward the changing environment; ensures that others have the tools and resources to excel; seeks and creates opportunities to build and expand the business; stays on task and is not discouraged when dealing with changing priorities; attacks multiple issues and tasks at one time.

Team Approach. Initiates and fosters open dialogue across the organization; integrates individual, group, and organizational goals; collaborates with others to increase opportunities for success; supports the team on ensuring, enhancing, and exceeding customer expectations; forms alliances and coalitions across functional areas; recognizes the interdependence of team members throughout the organization.

Customer Focused and Results Oriented. Understands issues from the customers’ perspective; considers the impact of decisions, processes, services on the customer; demonstrates passion for providing excellent customer service; treats customers with respect and care and uses a variety of approaches to identify customer needs; conveys a sense of urgency to get things done; ensures that there are necessary resources available for resolution of escalated customer issues; monitors the quality resolution of customer issues.

Problem Solving. Detailed oriented; uses rigorous logic and methods to solve difficult problems with effective solutions; effectively researches and probes all sources for answers; can see/recognize hidden problems and look beyond the obvious.

Learning. Learns from personal successes and failures and those of others and applies learning to new situations; learns quickly when facing new problems; versatile and experiments to try to find solutions; open to change; enjoys the challenge of an unfamiliar task.

Listening and Interpersonal Skills. Practices attentive and active listening and has the patience to hear people out; can accurately restate the views of others even when he/she personally disagrees; relates well to all kinds of people, up, down, and across the internal organization and externally; builds rapport quickly; develops constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably.

Minimum Education And Experience Requirements

Education: Bachelor’s Degree required, preferably Business or IT

Experience:

• Open to fresh graduates (preferably with exposure to multiple functions during internship)
• Must have proficiency in MS Excel or ability to quickly learn and assess viability of other analytic tools.
• Someone with excellent oral and written communication skills
• Soft Skills: resourcefulness, excellent communicator (clear communication in submitting requirements)
• Preferably prior hands-on experience in SAP TPM and/or High Radius
• Preferably prior experience in positions requiring strong analytical acumen preferred
• Preferably prior experience working in multiple functions (Sales, Marketing, Finance, Operations, Strategy, etc.)
• Preferably prior experience working with external customers (retailers)
• Amenable to a shifting schedule of morning shift (6:00am to 3:00pm) and mid shift (3:00pm to 12 midnight)