Associate Experience Designer - 5172

Employment type: Permanent

Location: Makati City, Metro Manila

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Pay range: Php 33,000 to Php 44,000

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.

We are recruiting for an Associate Experience Designer who will be part of our Experience & Service Design Team. The role supports the Experience & Service Design Team with the delivery of innovative design solutions and great user experience to meet the business needs and objectives.

Why should you join Cambridge?

Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding.

We achieve this by embracing change, and continuously focusing on our customers' needs. And by collaborating, and carefully listening to our customers and to each other, we keep moving forward, keep innovating, and keep finding newer and better ways of doing things. When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak.

What can we offer you?

In this role, you will collaborate with colleagues across different areas of the business and branches. It is an opportunity that will enable you to widen your horizon by learning from other cultures. The role is pivotal to the success of our team in helping the organization to deliver outstanding customer experience. There are no limits to the opportunities afforded to learn best practices in this field, work with new and exciting technologies, and collaborate with highly talented people. On top of these, working with Cambridge will also give you stability. We show our care for our people by allowing them to grow not just professionally but also personally. We promote work-life balance through flexible work schedules, hybrid work arrangements, and generous paid leaves. In addition, you will be entitled to our health care benefits with coverage for dependents, group life insurance, and robust wellbeing programs right on the first day of joining us.

What will you do in this role?

Working under the supervision of the Experience Team lead in the Manila, you will:

• Design engaging, original, functional and consistent solutions that align to the design strategy and enhance our products
• Create a series of UI assets and UX artefacts, ranging from rough sketches to pixel-perfect clickable prototypes. Test. Iterate.
• Contribute to information architecture refinement, be involved in interaction design, measure and optimise solutions to improve usability, take over prototyping and testing and create the best user experience for our customers
• Liaise with stakeholders and comfortably act as the voice of the user, while balancing between user needs and business requirements
• Design experiences and assets for various channels including websites, apps, social media, email and more
• Assist the team by refining and evolving processes and products for a variety of outputs and contribute to the team's development by bringing new ideas and solutions to the table

What makes you the ideal candidate for this position?

Do you enjoy using design thinking to solve problems? Are you motivated by the opportunity to support the learning of others through creative design solutions?

We are seeking a mid-weight level designer to join the Experience & Service Design Team. This is an exciting opportunity to help shape the future design of the English Language Teaching (ELT) group.

We are looking for people who enjoy solving problems with design to deliver original and well-thought-out solutions. You will be involved in a wide range of projects, across multiple channels, working with teams in Cambridge and across the globe. We encourage curiosity, exploration and self-development and truly believe inspired people create their best work. This is a great time to join our growing team of creatives and make a mark on projects from start to finish.

In addition, experience, knowledge or expertise in the following would give you an advantage:

• Experience designing for in-house or agency including creating cross-platform, responsive user interfaces
• End-to-end-UX design experience with strong UI skills
• Highly creative with the ability to own projects from the initial concept stage to delivery
• Good working knowledge of key design tools, such as Figma, Miro, Maze, and Jira
• Some analytical skills and ability to process data
• A good awareness of basic front-end development (HTML/CSS/JavaScript) is definitely a plus
• You deeply appreciate and practice UX research
• Happy to ask for help and give help to others in the team–You are excellent at organising your time and presenting your work
• Highly collaborative team player with a positive, can-do attitude
• Amazing portfolio of work demonstrating your process