Assistant Manager-Partner Operations-Operations
EXL
Date: 17 hours ago
City: Cebu City
Contract type: Full time

Basic Function
- Manage team handling Inbound Calls for policy servicing & updating client system with changes required for multiple insurance policies.
- Support client’s strategy by driving service excellence through effective management of an inbound customer contact centre team, across multiple brands and products
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Assistant Manager-Engagement Management-Engagement Manager
EXL,
Cebu City
16 hours ago
Key ResponsibilitiesEmployee Engagement Design and implement engagement programs aligned with company values and team needs Monitor employee morale through pulse surveys, feedback sessions, and informal check-ins Plan and lead events, recognition programs, CSR activities, and wellness initiatives Champion diversity, equity, and inclusion (DEI) efforts within the teamCommunication & Culture Serve as a communication bridge between leadership and team members Facilitate...

Assistant Manager-Voice-Customer Service
EXL,
Cebu City
19 hours ago
Manage a team of representatives (managing emails, chats and calls) and drive overall performance for his/her team. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process performance. Steer process meetings / calls to a logical conclusion. Analyze data and come up with recommendable action to meet...

Copy Editor | Cebu
INQUIRER.net,
Cebu City
3 days ago
Key ResponsibilitiesProcesses breaking news filed by reporters from Cebu Daily News Digital and all other Inquirer net news desks, sent by Central Desk, from the wires, and stories monitored from Tv, radio, social media and other websites. Handles channel/s on the site, breaks and edits stories meant for the assigned channel/s. Ensures accuracy of details in stories as well as...
