Assistant Manager-Engagement Management-Engagement Manager

EXL


Date: 16 hours ago
City: Cebu City
Contract type: Full time
Key Responsibilities

Employee Engagement

  • Design and implement engagement programs aligned with company values and team needs
  • Monitor employee morale through pulse surveys, feedback sessions, and informal check-ins
  • Plan and lead events, recognition programs, CSR activities, and wellness initiatives
  • Champion diversity, equity, and inclusion (DEI) efforts within the team

Communication & Culture

  • Serve as a communication bridge between leadership and team members
  • Facilitate team huddles, employee forums, and update sessions
  • Foster a culture of recognition, collaboration, and continuous improvement

Client and Stakeholder Collaboration

  • Act as a support contact for client engagement efforts
  • Coordinate initiatives that align team performance with client expectations
  • Gather and present insights on team sentiment and performance trends

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